Workforce Development Representative for Minnesota Family Investment Program (MFIP) - Workforce Development Representative

About the Role

This position will be based out of the Winona CareerForce office. The MFIP Case Manager provides comprehensive employment and training services to Minnesota Family Investment Program (MFIP) participants residing in Winona County. This position delivers individualized assessment, career guidance, employment planning, and ongoing case management to help participants overcome barriers and achieve meaningful, sustained employment. The Case Manager collaborates closely with Winona County Health and Human Services, local training providers, CareerForce staff, and other community partners to ensure coordinated support and timely progress toward employment goals. This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs. This posting may be used to fill multiple positions.

Responsibilities

• Assessing participant needs
• Developing and updating employment plans
• Supporting job search and job retention activities
• Maintaining accurate documentation in Workforce One
• Providing Career Lab assistance to general CareerForce customers
• Participating in professional development and program initiatives that support MFIP outcomes

Minimum Qualifications

Please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for this position.

• One (1) year of experience providing career guidance, vocational counseling, or job placement services, as well as providing case management to clients.

Preferred Qualifications

• Bachelor's degree or higher in Social Work, Human Services, Counseling or other closely related field as determined by the agency.
• Knowledge of Minnesota's workforce programs, including work with public workforce development agencies and related nonprofit organizations.
• Communication and human relations skills sufficient to build rapport with clients and access needs.
• Experience tracking program participants, including case noting and maintaining documentation.
• Skill in communicating in a secondary language.
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Skills

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Experience in customer service, which includes the ability to relate to persons on all levels with patience, tact and understanding.
• Skill in software programs such as Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.) as well as proficiency with data management software.
• Ability to form and grow connections with community partners such as educational institutions, employers, and supportive services to assist career seekers in gaining employment.

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• Criminal Background Check
• Employment Records Check (current and former State employees only)
• Employment Reference Check
• Conflict of Interest Review
• Driver's License and Records Check

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

Pay

Salary Range: $26.12 - $37.91 / hourly; $54,538 - $79,156 / annually

Schedule

Work Shift/Work Hours: Day Shift, 8:00AM - 4:30PM; Days of Work: Monday - Friday

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
• Support to help you reach your career goals: Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
• Employee Assistance Program (EAP) for work/life support: A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

This response is AI-generated, for reference only.