Workforce Development Facilitator

Location: Buffalo, NY. Closing Date: September 25, 2026.

Responsibilities

• Provides leadership and expertise to manage and coordinate the Agency's new hire orientation process.
• Develop and/or facilitate all mandatory staff trainings, and ongoing technical support to new staff, including orientation to the Agency, its programs, and its philosophy.
• Collaborate with management team to ensure training, adherence to policies, regulations, directives, and recommendations from federal, state, and local agencies and funding sources.
• Develop and/or facilitate in-service training and on-going technical support to all staff on topics deemed necessary by funding sources or the management team including the development and maintenance of reference materials.
• Maintain communication with and provide support that is responsive to the needs of WNYIL, Inc. employees, including effective development and implementation of practices, procedures, processes, training, and customer support regarding all aspects of Agency programs.
• Coordinate the delivery of information sessions from internal and external sources for staff on services and programs for people with disabilities, on topics that are identified as necessary by Senior Management.

Requirements

• Masters degree OR Bachelors degree in Education or related human services field (professional and life-experience may be considered in lieu of, in full or part of academic credentials).
• At least two (2) years of related experience in training and development, preferably with a focus on adult learning.

Pay

$55,000–$60,000 per year

Schedule

Full-time (FT)