Workforce Development & Community Education Director

Core Duties

• Administer the daily operations of this portfolio and assess the needs for new and additional educational offerings.
• Work with faculty and trainers to develop course outlines and content of classes and programs.
• Maintain liaison with academic and industry disciplines.
• Identify and recruit faculty.
• Arrange class locations and use of off-campus sites.
• Arrange and develop budgets and funding resources.
• Analyze costs and evaluate effectiveness of programs.
• Identify specific goals and outcomes, assess progress, and utilize assessment data to revise procedures and processes.
• Develop and lead training initiatives.
• Develop and expand program offerings to create a self-supporting financial model for the programs and Workforce Development office.
• Manage the development process and deliver programs, including program design and structure, market analysis, recruitment, selection, training, budgeting, marketing, and evaluation.
• Negotiate contracts and agreements with colleges, departments, faculty, independent contractors, and vendors.
• Coordinate and lead quarterly program reviews to evaluate and improve programs and update content.
• Lead staff and direct program operations and logistics for self-support and grant-funded programs.
• Review and approve outreach events for continuing education units (CEUs).

Program Development

• Determine needs for new, revised, and/or existing programs to strategically develop, implement, and evaluate plans that meet program enrollment and revenue objectives.
• Evaluate industry sectors for market penetration strategies, based on market research and competitive analysis of similar programs in the assigned industry area.
• Proactively strategic planning for developing and growing newly established programs by leading brainstorming sessions with academic departments, economic development councils, and other community workforce associations.
• Promote and support the development of effective and innovative programs, strategies, methodologies, technologies, and practices.
• Evaluate and measure the effectiveness and impact of the program portfolio.
• Lead by building and supporting effective teams, encouraging collaboration, and empowering others.
• Develop and apply procedures needed for program development in relation to internal/external approval timelines.
• Manage the development process and deliver programs to include program design and structure, market analysis, recruitment, selection, training, budgeting, marketing, and evaluation.

Building Relationships

• Build and maintain good working relationships with college, university, and community constituents to identify opportunities and partnerships for community engagement activities, including community education, customized training, and workforce development.
• Proactively initiate and maintain relationships/collaborations with outside agencies, employers, organizations, and other educational providers.
• Affiliate with external partners with the development of training and/or classes.

Administration

• Administer the overall operation, budget, and workflow of the workforce development office.
• Oversee the use of AceWare (or other appropriate software) for registrations, course building and management, and program reporting.
• Research and development of grant opportunities to support continuing education and workforce development.
• Serve on appropriate campus and community boards and committees.
• Ensure compliance of MSUB procedures and policies.
• Ensure compliance with all accreditation standards for specified programs.

Supervision

• The Director is responsible for supervising all staff and non-credit instructors for the Workforce Development Center.
• The Director will serve as a service site supervisor for an AmeriCorps VISTA member during the period of service.