Workforce Development Career Coach, bilingual Spanish

About The Centers

The Centers provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Job Summary

The Career Coach assists individuals in developing job readiness by assessing a job seeker’s knowledge, skills and interests in order to steer him/her to an appropriate career path and successful job placement. The position works one-on-one with job seekers, virtually and in-person, to assess barriers to employment, complete an Individual Service Plan, and generate internal and external referrals to remove or mitigate barriers to employment. The Career Coach also assists job seekers with referral information and follows up regularly on the progress being made to resolve barriers to employment.

Job Qualifications

• High School Diploma or equivalent with 4 years of experience in workforce required.
• Bachelor’s degree in related area preferred.
• Minimum 1 year of relevant exposure to or experience working with job seekers experiencing challenges in finding employment.
• Experience in a related field such as workforce development or social services is preferred.
• Proficient in using working with electronic platforms (i.e. Microsoft software Office Suite, internet research, database managements, and virtual learning platforms).
• Requires travel to other facilities and meetings as needed.
• Reliable transportation is required, a valid driver’s license and personal vehicle strongly preferred.
• Availability to work outside of standard business hours, including evenings and weekends to accommodate program requirements and client needs, as well as participation on trainings and meetings.
• Bilingual proficiency in English and Spanish both oral and written is required.

Job Duties & Responsibilities

• Conduct interviews with job seekers to assess barriers to employment and fill out individual service plans to lead to successful job placement.
• Afford emergency assistance and referral to other programs or agencies as needed.
• Maintain current and organized information on job postings in the Greater Cleveland area.
• Meet with job seekers on a daily basis, provide them with effective job leads, perform any and all activities conducive to the job seeker’s obtaining employment, and follow up on job search activities.
• Revise and correct any and all documentation produced by job seekers to ensure quality material, such as resumes and cover letters.
• Attend and lead or assist with assigned workshops.
• Ensure that all required forms are properly completed.
• Maintain attendance and case note reporting through database management system.
• Develop and maintain cordial relationships with current and potential employers and all El Barrio stakeholders.
• Assist with hiring events and ensure attendance of job seekers.
• Maintain contact with employed participants to ensure personal and family stability and job retention.
• Ensure all data and records are accurate and current utilizing the appropriate database systems and paper records.
• Willingness and ability to work virtually and on-site with job seekers.
• Actively working towards accomplishing and meeting program goals as outlined within contracts, while keeping the job seeker at the front of mind.
• Assists with Workforce projects.

Benefits

• Choice of medical and dental plans
• Health Savings Account
• Flexible Spending Account for Health and Dependent Care
• Vision Support
• Continuing education and credential renewal
• Life Insurance
• Retail Savings (401k) with a company contribution
• Mental Health Support
• Employee Assistance Program
• Calm Subscription
• Short and Longterm Disability