Workforce Consultant (Employment Coach) - Midlands/Columbia (REPOST)

About the role

This is a repost — previous applicants are still being considered and do not need to reapply.

The South Carolina Department of Employment and Workforce (DEW) connects jobseekers with career opportunities across the state. The Workforce Consultant serves within the Employment Services (ES) division in the Midlands region. ES programs improve labor market functioning by bringing together individuals seeking employment and employers seeking workers. The SC Works system provides jobseekers with career guidance, job referrals, assessments, and résumé assistance, while offering employers free tools for posting openings, recruiting and screening candidates, and reviewing job market trends. South Carolina’s 12 local workforce development boards administer SC Works Centers statewide.

The Workforce Consultant performs customer-focused case management and career planning to identify barriers to employment and develop solutions for clients. Duties include conducting needs assessments, assisting with individual employment plans, providing focused services, and educating individuals on DEW programs, policies, and services. The role also supports all services as needed within an SC Works Center. Scheduled travel is required to Richland, Lexington, and Fairfield counties.

Responsibilities

• Conduct needs assessments and assist in developing Individualized Employment Plans.
• Provide career counseling, work search activities, and skill advancement information.
• Assist with ES programs including Wagner-Peyser, TAA, MSFW, and Veteran Services Program.
• Greet customers, perform initial assessments, and refer them to appropriate programs.
• Provide workforce services operated by DEW in SC Works Centers.
• Provide ongoing support with Resource Room duties.
• Refer work-ready clients to Business Consultants and run applicant searches.

Requirements

Education and Experience (one of the following):

• Bachelor's degree and experience in career counseling or related case management.
• High school diploma with a minimum of four years of experience in client-centered case management, counseling, or a related field.

Additional Requirements

• Perform case management, Resource Room assistance, client services to both jobseekers and employers, and outreach as outlined in the Region Plan.
• Periodic overnight travel and evening/weekend work may be required.
• Routine driving is required as part of the job.
• Employee may be required to perform additional duties as necessary.

Preferred Qualifications

• Bachelor's degree with at least three years of experience providing client-centered case management, counseling, or a related field.

Benefits

• Job security
• Affordable health insurance
• Great retirement benefits
• Work-life balance

Schedule

• Scheduled travel to Richland, Lexington, and Fairfield counties
• Periodic overnight travel
• Evening and weekend work as required
• Routine driving required