Workforce Career Coach/Enrollment Navigator

Job Responsibilities

The Workforce Career Coach/Enrollment Navigator will recruit and assist students through a non-credit program that leads to high-demand employment. Key duties include:

• Recruiting students of all ages and backgrounds
• Career and educational planning
• Program admissions
• Financial Aid
• Work experiences
• Job placement
• Supporting student persistence and program completion by implementing retention strategies
• Aiding students in overcoming barriers to success and connecting them to supportive services in the region, including the services of the One-Stop Career Centers
• Assisting with the completion of non-credit financial aid and scholarship applications, eligibility determinations for programs and funding, as well as other duties, as assigned
• Participating in ongoing professional development to advance the college mission and initiatives

KSA's/Required Qualifications

• Knowledge of the workforce system and support resources available for student success
• Skills in recruitment, coaching, career assessment, development of individual action plans, job search, resume writing, interview skills, and professionalism
• Ability to communicate and build networks with a variety of workforce partners and stakeholders, including employers and funding agencies
• Experience working with employers for job referrals, work experience or placement
• Collaboration with administration, faculty, staff, and students on workforce development programs (e.g., WIOA, RVHI) and credentials
• Labor market information analysis
• Access to student resources including financial aid (e.g., WCG, FANTIC) and supportive services
• Listening and helping skills
• Effective problem-solving skills
• Commitment to working with diverse populations and individuals from all ages and backgrounds
• Knowledge of data systems, operations, and linkages
• Proficiency in Microsoft Office and social media

Additional Considerations

• Knowledge of, training, and/or work experience in counseling, human resources, social services, or a related field
• Pursue the Virginia Career Coach certification within 12 months of hire, with the goal of obtaining those credentials
• Excellent communication skills and the demonstrated ability to collaborate with all stakeholders, including the public, community colleges, workforce partners, and employers