Workforce Career Coach

About the role

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Responsibilities

• The Career Coach is the primary point of contact with the participants and others in the participant’s circle of influence, meets the regulatory requirements for eligibility, participation, case notes and follow up services detailing service needs and activities/arrangements for their fulfillment, regarding employment, retention, and termination, according to data-management procedures established by program management and the funding sources.
• The Career Coach plays a vital, people-centered role—guiding individuals as they explore, pursue, and achieve meaningful career goals. As the trusted point of contact for participants and their support networks, the Career Coach builds relationships rooted in empathy, trust, and empowerment. They help individuals navigate career pathways, overcome barriers, and connect to opportunities for education, skills training, and employment.
• The Career Coach ensures participants receive the right services at the right time, documenting progress and meeting regulatory requirements in alignment with program guidelines.
• Build positive, supportive relationships with participants, serving as a coach, advocate, and accountability partner throughout their journey.
• Facilitate discovery sessions to explore strengths, interests, and goals, helping participants create realistic, personalized career pathways.
• Connect participants to education and upskilling opportunities through partnerships with eligible training providers and credentialed programs.
• Support access to work-based learning opportunities including internships, On-the-Job Training (OJT), transitional jobs, and apprenticeships.
• Develop and maintain Individual Employment Plans (IEPs) that reflect short- and long-term goals.
• Provide group and one-on-one coaching on topics such as job search strategies, workplace readiness, digital literacy, and soft skill development.
• Engage with employers and community partners to identify job opportunities, promote participant skills, and create career advancement pipelines.

Qualifications

• A High School Diploma or equivalent required.
• A related Bachelor’s degree, from an accredited College or University preferred.
• Past experience working with the targeted population.
• 3+ years relevant work experience.
• Proficient in using Microsoft Office applications or online database tracking systems.
• Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.

Benefits

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retailer savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible
• Employer
• PTO Exchange

Pay

Hourly Rate: $21.00

Schedule

N/A

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Contact Information

For more program information: Eckerd Connects | Workforce Development

Program Location: Eckerd Connects | Workforce Development 1001 W. Deuce of Clubs Show Low, AZ 85901

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Eckerd Connects is a drug-free workplace and utilizes E-verify to confirm employment eligibility.