Workflow Manager

Key Responsibilities

• Serve as the primary administrator for the Task Management Tool (TMT), managing the intake, routing, tracking, and closure of all organizational taskings.
• Maintain full visibility of task status, proactively identifying risks to deadlines and coordinating follow-ups to ensure on-time completion.
• Compile and distribute weekly task summaries (Mondays) and develop executive status briefings (Fridays) for leadership review.
• Draft, format, and prepare official correspondence, reports, memorandums, and presentations in accordance with Air Force standards (AFH 33-337, Tongue and Quill).
• Conduct rigorous quality control reviews to ensure all materials are accurate, properly formatted, and ready for senior leader signature.
• Manage the end-to-end lifecycle of correspondence, including tracking, coordination, and final distribution.
• Track all assigned actions and correspondence to ensure 100% compliance with suspense dates.
• Maintain accurate records within approved systems of record, ensuring transparency and accountability across the organization.
• Cook up with stakeholders to resolve delays and maintain workflow continuity.
• Support records management in accordance with AFI 33-322, maintaining file plans and ensuring proper classification and disposition of records.
• Aid in electronic records filing and provide guidance to staff on records management practices.
• Deliver periodic training and support to records custodians to ensure compliance and consistency.
• Manage and maintain SAF/MR SharePoint and Air Force Portal sites, ensuring content is current, accurate, and well-organized.
• Post and update materials within established timelines, typically within one business day of receipt.
• Conduct regular site reviews to archive outdated content and identify issues such as broken links.

Requirements

• Office Hours: 0800 to 1700 Monday through Friday
  Onsite at Joint Base Andrews
• Required Qualifications:
• 4+ years of experience in workflow management, executive support, or administrative operations within a federal or DoD environment
• AS Degree or higher
• Active SECRET CLEARANCE REQUIRED
• Experience managing tasking systems such as TMT or similar workflow tools
• Strong knowledge of Air Force or DoD correspondence standards
• Exceptional attention to detail with strong organizational and time management skills
• Proficiency with Microsoft Office Suite and SharePoint
• Experience supporting Headquarters Air Force or senior-level leadership offices
• Familiarity with records management systems (e.g., AFRIMS)
• Experience preparing executive-level briefings and status reports
• Ability to operate effectively in high-tempo, deadline-driven environments

Benefits

• Employer-provided paid Medical / Dental / Vision insurance
• Employer matching 401K plan
• PTO
• 11 Federal Holidays
• Voluntary benefits to include Short / Long Term Disability, Term Life, and AD&D Insurance