Workers' Compensation Underwriter I - Eastern Alliance

About the role

ProAssurance is a leading specialty insurer specializing in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. This position supports our workers' compensation line of business, Eastern Alliance, and is hybrid, reporting to our Lancaster PA office approximately two times per month.

Responsibilities

• Analyze and document risks for new and renewal business in support of the company’s Underwriting objectives; make decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and Company guidelines.
• Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management survey requests and required file documentation by working collaboratively with agency partners, Associate Underwriters and all internal colleagues.
• Cultivate and develop high quality company-agency and company-client working relationships by visiting and communicating with agents on a regular and timely basis as necessitated by business needs and company guidelines.
• Champion ecovery initiatives by working collaboratively with agents, clients, claims representatives and risk management consultants to ensure proper return to wellness guidelines and procedures are established, followed and acceptable results are achieved.
• Prepare for and attend bi-monthly team meetings to discuss adverse accounts, offer solutions for managing these accounts, and other relevant topics, including the dissemination of competitive information.
• Actively participate in weekly Roundtable meetings.
• Manage book of business and agency related results and concerns by monitoring reports and communications and facilitating collaboration between Underwriters, Claims, Risk Management and others as outlined in the Interdepartmental Communication Requirements document.
• Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objectives are being met.
• Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance for assigned Associate Underwriter.

Requirements

• Bachelor’s degree in business, insurance, or related field is required. Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the bachelor’s degree.
• Workers’ compensation, customer service or insurance industry experience is preferred as well as the active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.).
• Ability to establish effective internal and external relationships.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Advanced analytical ability in order to research, analyze and interpret information; and make profitable decisions about risks.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.

Qualifications

• Active pursuit of professional development and insurance designations (CPCU, CIC, CRM, AU, ARM, AINS, etc.)
• Advanced analytical ability in order to research, analyze and interpret information; and make profitable decisions about risks.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.