Workers' Compensation Field Underwriter I - Eastern Alliance (Tennessee)

About the role

At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions.

ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. The internal title for this role is Underwriter I. This position supports our workers' compensation line of business, Eastern Alliance, and is remote out of the Nashville, Chattanooga or Knoxville, TN areas. This relationship-focused role involves agency partner engagement, industry networking, and business development. Requires up to 25% travel, including weekly local travel and occasional overnight travel. We may fill this position at a different level depending upon candidate qualifications.

Responsibilities

• Execute the strategic initiatives and financial goals of the Underwriting Department in support of the Company’s revenue and profitability objectives and overall business plan while engaging in training and professional development activities to build underwriting knowledge and skills.

• Perform new and renewal underwriting decisions and establish effective relationships with agency partners.

• Provide focused customer service and support for all commercial underwriting transactions within delegated authority, specifically focused on accounts within the <$50,000 business unit book of business.

What you'll do

• 35% – Within approved authority, analyze and document risks for new and renewal business in support of the company’s Underwriting objectives; makes decisions in support of profitability about accepting, modifying or declining all new and renewal business within the timelines set by regulatory and Company guidelines.

• 20% – Perform functions necessary for the accurate, timely issuance of quotations, policies, renewals, endorsements, cancellations, non-renewals, risk management survey requests and required file documentation by working collaboratively with agency partners, Associate Underwriters and all internal colleagues.

• 15% – Cultivate and develop high quality company-agency and company-client working relationships by visiting and communicating with agents on a regular and timely basis as necessitated by business needs and company guidelines.

• 10% – Champion recovery initiatives by working collaboratively with agents, clients, claims representatives and risk management consultants to ensure proper return to wellness guidelines and procedures are established, followed and acceptable results are achieved.

• 5% – Prepare for and attend bi-monthly team meetings to discuss adverse accounts, offer solutions for managing these accounts, and other relevant topics, including the dissemination of competitive information. Actively participate in weekly Roundtable meetings.

• 5% – Manage book of business and agency related results and concerns by monitoring reports and communications and facilitate collaboration between Underwriters, Claims, Risk Management and others as outlined in the Interdepartmental Communication Requirements document.

• 5% – Review monthly reports, individual results and goals and implement necessary changes to ensure strategic initiatives and operational objective are being met.

• 5% – Continue professional growth and development through assisting with company projects, participating in company events, insurance industry functions and through self-study. Offer mentoring and guidance for assigned Associate Underwriter.

Requirements

• Bachelor’s degree in business, insurance, or related field is required.
• Eight years of industry related experience plus a CPCU, CIC or CRM designation can replace the bachelor’s degree.
• Workers’ compensation, customer service or insurance industry experience is preferred.
• Ability to travel 25% of the time, including weekly local travel and monthly overnight travel.
• Ability to establish effective internal and external relationships.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications; ability to learn new computer software applications.
• Advanced analytical ability in order to research, analyze and interpret information; and make profitable decisions about risks.
• Attention to detail in processing policy information, establishing priorities, and meeting deadlines.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Ability to communicate effectively and professionally both verbally and in writing with various constituencies and at all levels; both in and outside of the organization including agency partners, outside customers and clients.

Pay

Position Salary Range: $50,069.00 – $82,622.00

The salary range displayed represents the entirety of the pay grade for this position. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Benefits

Build your career with us and enjoy access to a best-in-class benefits program.