Workers' Compensation Senior Risk Management Consultant - Eastern Alliance

About the role

ProAssurance is a leading specialty insurer specializing in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are currently seeking a Senior Risk Management Consultant to support our workers’ compensation line of business, Eastern Alliance.

Responsibilities

• Develop and execute service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs.

• Cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.

• Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner.

• Independently prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits.

• Independently manage the book of business and assigned programs by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary.

• Serve as Lead Consultant or Program Manager for assigned Alternative Market Programs; ensure that the Risk Management service commitments are met and services correlate to fee income for Alternative Market customers by coordinating the overall account servicing to the appropriate program(s).

• Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved.

• Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues.

• Identify catastrophic loss exposures, follow up with appropriate actions and communications; conduct accident investigations and follow up with “Lessons Learned.”

• Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications; mentor and support the development of less experienced staff.

• Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.

Requirements

• Bachelor’s degree required, preferably in occupational safety or related field, with seven years of progressive occupational safety and health experience.
• Prior transferrable knowledge and skills or insurance industry experience required.
• Advanced degree and/or professional designation/certification (CSP and/or ARM) preferred.
• Must meet any state provider qualifications for assigned territories.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications including Word and Excel.
• Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
• Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
• Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
• Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
• Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
• Must possess a valid driver’s license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.

Qualifications

• Must meet any state provider qualifications for assigned territories.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications including Word and Excel.
• Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
• Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
• Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
• Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
• Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
• Must possess a valid driver’s license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.

Skills

• Occupational safety and health experience.
• Knowledge of insurance industry.
• Ability to communicate effectively and professionally.
• Proficiency in Microsoft Office.
• Analytical and problem-solving skills.
• Ability to assess risks and evaluate facilities.
• Ability to communicate with clients and agents.
• Ability to research operations and hazards.
• Ability to develop and share resources and support materials.
• Ability to identify and address catastrophic loss exposures.
• Ability to conduct accident investigations and follow up.
• Ability to maintain knowledge of standards and best practices.
• Ability to attend courses and functions to develop job knowledge.
• Ability to mentor and support the development of less experienced staff.
• Ability to attend and participate in team account review meetings.

Benefits

We offer a best-in-class benefits program, including:

• Comprehensive health, dental, and vision insurance.
• Retirement savings plans.
• Flexible spending accounts.
• Employee assistance programs.
• Generous paid time off.
• Professional development opportunities.
• Work-life balance initiatives.

Pay

The salary range for this position is $76,208.00 - $125,756.00. Most candidates will start in the bottom half of the range. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have, your location and comparison to other team members already in this role.

Schedule

The schedule for this position is flexible and will be determined based on the needs of the business and the individual's availability.