Workers' Compensation Examiner (NY HELPS), WCB Items #8108,8164 and #1987

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real content. No job title heading. No Job ID etc. Remove boilerplate like EEO, legal, etc. Keep substantive info. We need to parse the posting. Content: - Duties Description: Under supervision... duties include: list of duties. - Minimum Qualifications: description of NY HELPS program, non-competitive appointment details, etc. Then "Non-competitive Minimum Qualifications" with options. - 55 B/C Qualifications: mention. - Competitive Minimum Qualifications: mention. - Transfer Qualifications: mention. - Additional Comments: hybrid schedule, benefits list, salary info (hiring rate), etc. We need to decide sections: maybe "About the role" (description of role and supervision), "Responsibilities" (duties list), "Qualifications" (minimum qualifications, etc.), "Benefits" (benefits list), maybe "Schedule" (hybrid telecommuting schedule). Pay: mention hiring rate (beginning of salary range) but not specific number; we should not create Pay section if only vague "hiring rate (beginning of the Salary Range)" - that is still some info about pay but not a specific number. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule (hybrid telecommuting schedule can be discussed). It does state benefits (list). It does mention pay: "For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position." That's stating pay info (though not a number). So we could include Pay section with that sentence. However rule: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The phrase "hiring rate (beginning of the Salary Range)" is not filler; it's actual info. So we can include Pay. Schedule: "Please Note: This position requires both in-office and remote work. A hybrid telecommuting schedule can be discussed with the hiring manager during the interview." That's schedule info. Benefits: list. Thus sections: About the role (maybe summarizing supervision context), Responsibilities (duties), Qualifications (minimum qualifications, 55b/c, competitive, transfer), Benefits, Pay, Schedule. We must not repeat job title as heading. Use

for each section heading. We need to use

• for any list of duties/requirements/benefits. For prose use

  . We must preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can condense into prose where appropriate, but must not lose detail. However we must not invent or summarize away detail. That means we should keep the details, but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot omit details; we must keep them. Summarizing might be considered summarizing away detail? Possibly we need to keep the details verbatim or close. Safer to keep the original sentences, maybe break into paragraphs. We need to avoid boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must remove the EEO statement, the accommodation request line, the link to core values, etc. Also remove the "The Workers’ Compensation Board (Board) is an equal opportunity employer..." paragraph. Also remove the accommodation request line. Also remove the link to core values. Also remove the "We are happy to provide reasonable accommodations..." line. Also remove duplicated lines? Not seeing duplicates. We must also remove the "No travel required." line? That's substantive? It's a duty condition; we can keep. We must keep the duties list. We must keep the qualifications details. We must keep the benefits list. We must keep the schedule note. We must keep the pay note. We must keep the 55b/c qualifications. We must keep the competitive minimum qualifications. We must keep the transfer qualifications. We must keep the additional comments about hybrid schedule and benefits. We must keep the note about NY HELPS program details. We must keep the "Minimum Qualifications" section content. We must keep the "55 B/C Qualifications" section. We must keep the "Competitive Minimum Qualifications" section. We must keep the "Transfer Qualifications" section. We must keep the "Additional Comments" section (which includes hybrid schedule and benefits). But we will split schedule and benefits into separate sections. We must not include the "Additional Comments" heading if we split. We need to decide how to structure. Potential sections:

  About the role

  Under the general supervision of the Associate Workers' Compensation Examiner and direct guidance of the Senior Workers' Compensation Examiner within the Office of Operations/Claims Operations/Brooklyn/Manhattan District, the Workers' Compensation Examiner functions as a Workgroup member.

  Responsibilities

  • Demonstrating a broad knowledge of the Workers' Compensation Law and the Rules and Regulations, Claims procedures, and the Claims Information System (CIS)
  • Examining and managing work queues in CIS
  • Identifying issues and evaluating, preparing, and referring cases to the most effective resolution path such as administrative decision, proposed decision, or formal hearing
  • Handling telephone calls received via the Call Center
  • Responding to Requests for Further Actions (RFAs) and other inquiries via telephone or letter
  • No travel required.

  Qualifications

  We need to include minimum qualifications, 55b/c, competitive, transfer. Could be sub-sections? But we only have h3 headings allowed; we could have multiple h3s for each qualification type. But the instruction: "use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It suggests we can have those headings. It doesn't forbid other headings, but we should stick to those. Could combine all qualification info under a single "Qualifications" heading, with paragraphs and lists. We must preserve all substantive info; we can include paragraphs describing each. Thus:

  Qualifications

  This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At this time, agencies may recruit and hire employees by making permanent non-competitive appointments and the official probationary period will begin. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

  Non-competitive Minimum Qualifications

  but we cannot use h4? The instruction only mentions h3 for section headings. It didn't forbid other headings, but to be safe we could use

  with bold? But we need to preserve structure. Maybe we can keep as inside

  . However the instruction says use

  for section headings; it doesn't say we cannot use other headings, but to be safe we can avoid other headings and just use paragraphs. Thus we can write:

  Non-competitive Minimum Qualifications: Candidates must have: Either 1. Three years of full-time experience in a position where your primary responsibilities included extensive in-person or telephone customer service experience with the general public resolving customer's issues and/or problems; explaining programs/services, policies, or procedures; reconciling accounts; or experience examining, investigating, processing, or adjusting insurance claims; or responding to technical questions from policyholders or claimants; Or 2. An Associate degree may substitute for two years of specialized experience described in #1; Or 3. A bachelor's degree may substitute for four years of specialized experience described in #1

  55 B/C Qualifications: Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law will also be considered. To be considered, you must meet the minimum qualifications and provide a copy of your letter of eligibility with your response.

  Competitive Minimum Qualifications: CIVIL SERVICE LIST APPOINTMENT: Candidates must be reachable on the appropriate Civil Service eligible list.

  Transfer Qualifications: Candidates must have one year permanent or 55 b/c service in a title designated as appropriate for transfer in accordance with 70.1 of the Civil Service Law.

  That preserves details. Now Benefits section:

  Benefits

  • Holiday & Paid Time Off: Thirteen (13) paid holidays annually.
  • Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
  • Five (5) days of paid personal leave annually.
  • Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
  • Annual professional leave and educational leave opportunities for eligible staff.
  • Health Care Benefits: Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. Family dental and vision benefits at no additional cost.
  • Additional Benefits: Public Service Loan Forgiveness (PSLF). Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply). NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. Paid Parental Leave for all employees and Paid Family Leave (M/C Only). Eligibility for various life insurance options. Access to NY 529 and NY ABLE College Savings Program Flexible Spending Program, which allows employees to set aside pre-tax payroll deductions for eligible health care and dependent care expenses.

  But we need to preserve the list exactly as in posting. The posting had a paragraph with colon then list items separated by periods. We can convert each sentence to

  . Ensure we keep all details. Let's extract benefits paragraph: "We offer a work-life balance and a generous benefits package, including: Holiday & Paid Time Off Thirteen (13) paid holidays annually. Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. Five (5) days of paid personal leave annually. Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. Annual professional leave and educational leave opportunities for eligible staff. Health Care Benefits Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. Family dental and vision benefits at no additional cost. Additional Benefits Public Service Loan Forgiveness