Workers Compensation Coordinator (LPN or RN) - Specialty Care at Work

About the company

BayCare Clinic is a successful, dynamic group comprised of 20+ specialties. We are a physician-owned entity with joint ownership in Aurora BayCare Medical Center, a 167-bed hospital located in Green Bay, WI, offering us a built-in referral base. Each of our specialty practices have clinical autonomy and are financially sound.

Program overview

Our Specialty Care at Work program connects injured employees with advanced specialty care services throughout our health system, providing timely access to expert evaluation, treatment, and rehabilitation for a wide range of work-related injuries and conditions. Working closely with employers, claims professionals, nurse case managers, and legal representatives, our team is committed to delivering coordinated care that supports recovery, promotes functional improvement, and facilitates a safe and efficient return to work. We emphasize clear communication, evidence-based treatment recommendations, and timely work status updates throughout the claim. Through our network of experienced specialists and advanced medical resources, injured workers receive comprehensive care tailored to their individual needs while employers benefit from streamlined coordination and consistent reporting.

Team culture

The unique skills and talents of each member of our team contributes to our synergy and our overall goal of providing our patients with excellent care. We believe in the power of a positive, collaborative culture, and we strive to provide a supportive and energizing work environment. Every member of our team has a voice and is trusted to have ownership over their work. To encourage this, we provide regular opportunities for professional development, we seek out feedback and ideas, and we invite participation on a variety of projects.

Responsibilities

• Identifies needs of individual employers through on-site visits; cultivating personalized relationships with Human Resources, Risk Management, Quality Management and other key areas involved in prevention and the injured employee experience
• Serves as a primary point of contact on Worker's Compensation processes for physicians, clinical staff, management, and administrative staff
• Provides guidance and training as needed throughout the Clinic
• Coordinates and facilitates processes that follow outcome-based protocols as developed by physician and nursing staff
• Aligns all points of care with the same outcome-based vision and communicates at every point of contact (clinical staff, employer reps, patient family, etc.)
• Follows precise, process-focused communication that ensures continuity of care; creating a patient experience that promotes recovery and return to work and lifestyle
• Performs clinical outcomes tracking
• Creates a value chain in the community that identifies this position as the prime resource for a successful work comp experience for the employee, employer, and healthcare provider
• Works with client to develop a comprehensive plan of care that includes interventions and treatments designed to enhance client outcome and reduce payer liability
• Obtains orders or implements interventions or treatments for the plan of care
• Integrates quality, safety, effectiveness, and cost effectiveness in evaluating client progress and in attaining expected outcomes
• Assists in developing criteria and evaluating the quality of care and effectiveness of case management services
• Serves as a leader and role model for the professional development of peers, colleagues and others
• Creates interdisciplinary relationships that are collaborative, proactive & client-focused, which facilitate and maximize client outcomes
• Conducts concurrent and retrospective clinical reviews for the purposes of determining high quality and cost-effective care
• Respects and maintains confidentiality
• Works in a safe, compliant, and ethical manner at all times

Requirements

• Current Registered Nurse (RN) or Licensed Practical Nurse (LPN) license granted by the State of Wisconsin
• Knowledge of clinical nursing practice, equivalent to that which would be acquired by completing a regionally accredited bachelor's degree program in nursing
• Knowledge, skills, and abilities typically acquired through three years of clinical nursing experience in a medical/surgical, critical care, or occupational health environment
• Demonstrated success in a progressive role administratively as well as in facilitation
• Quality improvement experience preferred
• Experience in implementing safety & prevention practices required
• Computer skills preferred
• Ability to work well independently
• Excellent organizational skills and the ability to prioritize workload

Benefits

• Health, dental, disability and life insurance
• Flexible spending options
• 401k retirement plan with company match
• Generous PTO
• Paid holidays

Schedule

Monday–Friday with flexibility between 7:30 am – 5:00 pm. No holidays. No weekends.