Workers Compensation Claims Examiner

Responsibilities

• Manage a desk and caseload of workers’ compensation claims in an efficient and professional manner
• Investigate claims thoroughly, including coverage, liability, and exposure analysis
• Evaluate claim exposure and maintain accurate and timely reserves
• Manage litigation activity and coordinate with defense counsel as needed
• Evaluate claims for settlement and negotiate resolutions with claimants and attorneys
• Maintain communication with employers, injured workers, attorneys, medical providers, and clients throughout the claims process
• Support timely and compliant claim resolution strategies
• Participate in required training and maintain knowledge of assigned state workers’ compensation statutes

Requirements

• Workers’ compensation claims handling experience required
• Lost time workers’ compensation claims experience beneficial
• Exposure to litigation management and settlement negotiations beneficial
• Must reside in the state of Tennessee
• Ability to manage multiple priorities in a fast paced environment
• Analytical mindset with attention to detail and sound decision-making ability
• Clear verbal and written communication skills
• Ability to work independently and collaboratively within a team environment
• Professional and customer-focused approach when working with clients and claimants
• Proficiency with Microsoft Office applications and ability to learn new systems

Qualifications

• High school diploma or equivalent required
• Bachelor’s degree beneficial
• Adjuster licensing beneficial or ability to obtain licensing as required

Skills

• Comfortable managing multiple priorities in a fast paced environment
• Analytical mindset with attention to detail and sound decision-making ability
• Clear verbal and written communication skills
• Ability to work independently and collaboratively within a team environment
• Professional and customer-focused approach when working with clients and claimants
• Proficiency with Microsoft Office applications and ability to learn new systems

Benefits

At Acrisure, we offer a comprehensive suite of benefits and perks, including:

• Comprehensive medical insurance, dental insurance, and vision insurance
• Life and disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs
• Family Care: Paid maternity leave and paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage