Workers' Compensation Claims Administrator

Essential Duties and Responsibilities

• Mainters and coordinates cases related to new and existing claims.
• Collaborates with Safety to review work-related injuries and determine reportable vs. recordable injuries.
• Coordinates claims information submitted by various parties.
• Monitors and ensures proper documentation for medical only claims.
• Identifies claims with severe injuries and potential exposure above $5,000.
• Escalates high-level risks for proper resolution.
• Builds and maintains relationships with internal and external contacts.
• Reviews, investigates, and reports claims to insurance carriers.
• Processes mail, scans, and attaches relevant documents to claims.
• Administers the Return to Work program and collaborates with HR and supervisors.
• Files documents and develops or modifies filing practices.
• Supports safety meetings and provides claim-related materials.
• Develops, reviews, and implements new policies and procedures.
• Models Goodwill Core Values and provides support as needed.

Minimum Qualifications

• High School Diploma or GED required, Bachelor’s Degree preferred.
• 1-2 years of Claims Administration experience.
• Proficient in MS Office skills including Word, PowerPoint, Outlook, and Excel.
• Knowledge of Federal and State laws pertaining to Workers’ Compensation, Liability Statutes, and OSHA reporting.
• Awareness of Human Resources policies and procedures.
• Excellent written and verbal communication skills.
• Time management and organizational skills.
• Ability to prepare, read, understand, and interpret Claims Processing reports.
• Pass a background check and drug screen, where applicable for position.

Benefits

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays