Workers Comp Claims Advocate

About Hub

HUB advises businesses and individuals on preparing for the unexpected. As one of the world's largest insurance brokers, HUB focuses on providing peace of mind through tailored insurance solutions and unrelenting advocacy.

The Opportunity

We are seeking an experienced Workers' Compensation Claims Advocate to join our dedicated team supporting a top producer with a diverse client portfolio. The role primarily serves restaurant clients but also includes support for various other industries.

Key Responsibilities

• Manage workers' compensation claims from inception through closure
• Serve as the primary escalation point for carrier and TPA concerns
• Maintain claim reserves, negotiate settlements, and manage medical decisions
• Coordinate with insurance carriers, TPAs, medical providers, and legal counsel
• Build and refine clients' workers' compensation programs
• Identify and address industry-specific and client-specific risk factors
• Develop customized risk management strategies
• Provide guidance on return-to-work programs
• Conduct comprehensive claim reviews and present findings to clients

Growth and Retention

• Build and maintain strong relationships with client contacts
• Collaborate with the dedicated claims director and account service teams
• Attend client meetings, renewal presentations, and strategic planning sessions
• Act as a subject matter expert on industry workers' compensation exposures

What You Bring To The Table

• Bachelor's degree from an accredited four-year institution
• Minimum 7-10 years of experience in workers' compensation claims, risk management, or related fields
• Deep understanding of California workers' compensation laws, regulations, and procedures
• Experience working with insurance carriers and third-party administrators
• Strong analytical skills with ability to interpret claim data and identify trends
• Proficiency in claims management systems and Microsoft Office Suite
• Experience working with restaurant, hospitality, or other service industry clients preferred
• Exceptional communication and negotiation skills
• Strong client service orientation with a consultative approach
• Problem-solving mindset with attention to detail
• Proven ability to effectively interact with all levels within an organization

Why Choose HUB?

• A competitive, exciting, and friendly work environment
• Continuous opportunities for growth and development
• Comprehensive benefit and total compensation packages including health/dental/vision/life/disability insurance, FSA, HSA, 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity, and commissions for some positions

Required Experience

• 7-10 years of relevant experience

Required Education

• Bachelor's degree (4-year degree)

Department

Account Management & Service

Required Travel

• No travel required