Workday Production Support Consultant

Job Summary

We are looking for a skilled Workday Production Support Engineer to provide L2L3 support for Workday HCM Payroll Benefits Talent Recruiting Time Tracking and related modules. The candidate will be responsible for monitoring Workday integrations, resolving production issues, supporting business users, troubleshooting incidents, and ensuring seamless operation of Workday applications in a production environment.

Primary Skills

• Workday HCM
• Workday Production Support
• Workday Integrations
• EIB Core Connectors
• Workday Studio
• Security Administration
• Core Connectors
• Business Process Configuration
• Incident Management
• SQL Reporting

Key Responsibilities

• Provide L2L3 production support for Workday applications and integrations
• Maintain and resolve Workday incidents, service requests, and system issues within SLA timelines
• Monitor and troubleshoot integration failures involving EIB Core Connectors, Workday Studio, and third-party systems
• Support Workday HCM Payroll Benefits, Recruiting, Talent, Time Tracking, and Absence Management modules
• Perform root cause analysis (RCA) and implement preventive measures
• Manage Workday security roles, domains, and user access requests
• Cook up with HR, Payroll, and business stakeholders to resolve functional issues
• Support Workday releases, enhancements, testing, and deployment activities
• Create and maintain support documentation, SOPs, and knowledge articles
• Participate in change, incident, and problem management processes
• Provide oncall support for critical production issues

Other Details

Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM").

Benefits And Perks

• Comprehensive Medical Plan
• Covering Medical, Dental, Vision
• Short Term and Long-Term Disability Coverage
• 401(k) Plan with Company match
• Life Insurance
• Vacation Time, Sick Leave, Paid Holidays
• Paid Paternity and Maternity Leave

Range

The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training.

Additional Compensation

Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.

Disclaimer

The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.