Workday Payroll, Absence and Time Tracking Consultant - Global AMS (Application Managed Services)

Responsibilities

• Apply and execute various AMS (Application Managed Services) & Implementation methodologies/activities in these Workday Functional/Technical engagements.
• Collaboratively work with the Global Delivery Center (GDC) team on day-to-day activities, incidents, root cause analysis, and other work requests.
• Provide on-call support and holiday coverage as required.
• Deep knowledge in SLA constructs and adherence.
• Coordinate with external and internal stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Proactively identify and develop reporting dashboards to improve Workday utilization, creating solutions that support metrics for HR and the business at large.
• Work with clients to identify/resolve all issues that could impact project scope and/or timeframe.
• Maintain the Workday platform with a focus on reporting (including scheduled reports), business process maintenance, security administration, data loads and data audits.
• Ensure system design fits the needs of the user.
• Comfortable with leading multiple tasks and projects simultaneously, prioritize tasks effectively, and thrive in a fast-paced, dynamic environment.
• Drive continual business processes improvements throughout the organization.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum of 3 years of Workday HCM, Payroll, Absence and Time Tracking Configuration experience and experience in client facing roles handling managed services in a global delivery model.
• Must be Workday Certified.
• Able to multitask and perform a variety of duties.
• Good communication and interpersonal skills.
• Willingness to go the extra mile to solve customer problems.
• Good Analytical skills with ability to solve complex incidents, provide suggestions\best practice.

Skills

• Ability to ensure team delivers the project deliverables on time and do consistent timely reminders with vendors and project team.

Pay & Benefits

The annual salary for this position is between CAD 124,717 - CAD 159,040 depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans, as well as benefits that support your physical, mental and financial wellbeing.