Workday Manager, HR Reporting & Analytics
Rakuten International · San Mateo, CA · 3 wk ago
RemoteRemoteHuman Resources$99k–$172k/yrFull-time
Key Responsibilities
- Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development.
- Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work.
- Utilize and enhance team standards to ensure a consistent reporting environment and customer experience.
- Play a lead role in the establishment of global definitions and practices.
- Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training.
- Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement.
Hands-on delivery
- Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions.
- Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience.
- Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs.
- Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions.
Qualification Requirements
- Bachelor’s degree or equivalent education/experience.
- 4+ years of experience with Workday reporting.
- Prior experience mentoring, coaching, or informally leading peers; 1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership).
- Understanding of HR functions and processes; ability to connect data to business decisions.
- Ability to manage work from inception to adoption; strong program/change management skills.
- Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations.
- Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets.
- Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting).
- Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred.
- Strong Excel skills for use with data review and testing.
- Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data.
- Proactive mindset with a focus on automation, self-service enablement, and continuous improvement.
- Clear, concise communication skills; able to explain technical solutions in business-friendly terms.
- Excellent problem-solving and systems thinking; curiosity to ask “why” and iterate on solutions.
- High attention to detail, accuracy, and follow-through; adaptable to changing priorities.
- Collaborative working style and strong relationship-building skills across global teams.