Jobs · Human Resources

Workday Manager, HR Reporting & Analytics

Rakuten International · San Mateo, CA · 3 wk ago
RemoteRemoteHuman Resources$99k–$172k/yrFull-time

Key Responsibilities

  • Lead a small team of analysts/consultants/developers (1–3), providing guidance, feedback, and career development.
  • Consult with HR functional teams and HR Business Partners/Generalists to understand needs, assess ROI and prioritize work.
  • Utilize and enhance team standards to ensure a consistent reporting environment and customer experience.
  • Play a lead role in the establishment of global definitions and practices.
  • Support the rollout of a third-party people analytics platform by overseeing requirements creation, data mapping, UAT, validation, and end-user enablement and training.
  • Expand reporting of team KPIs (project and ticket load, adoption, self-service enablement), driving continuous improvement.

Hands-on delivery

  • Translate stakeholder questions into clear requirements; consult with customers to connect insights to decisions and actions.
  • Monitor data quality and reconcile across sources; proactively identify enhancements to improve accuracy, performance, and user experience.
  • Leverage Workday capabilities (Report Writer, prompts/filters, calculated fields, matrix/advanced reports, scheduling, security) to deliver scalable outputs.
  • Partner with peers in HRIS and IT to ensure governance, security, and continuous improvement of reporting solutions.

Qualification Requirements

  • Bachelor’s degree or equivalent education/experience.
  • 4+ years of experience with Workday reporting.
  • Prior experience mentoring, coaching, or informally leading peers; 1+ years of people management experience preferred (or equivalent team lead experience with readiness to step into people leadership).
  • Understanding of HR functions and processes; ability to connect data to business decisions.
  • Ability to manage work from inception to adoption; strong program/change management skills.
  • Demonstrated advanced experience creating Workday reports, calculated fields, dashboards and security considerations.
  • Experience designing/using Workday Prism data sources, Discovery Boards, and Worksheets.
  • Experience with multiple Workday HCM modules (i.e. Core, Time/absence, Learning, Payroll, Recruiting).
  • Hands-on experience implementing or managing a third-party people analytics platform (e.g., Visier, ChartHop, Crunchr, One Model, or others) preferred.
  • Strong Excel skills for use with data review and testing.
  • Comfortable navigating Workday security domains and following data governance practices; exercises excellent judgment with sensitive data.
  • Proactive mindset with a focus on automation, self-service enablement, and continuous improvement.
  • Clear, concise communication skills; able to explain technical solutions in business-friendly terms.
  • Excellent problem-solving and systems thinking; curiosity to ask “why” and iterate on solutions.
  • High attention to detail, accuracy, and follow-through; adaptable to changing priorities.
  • Collaborative working style and strong relationship-building skills across global teams.

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