Workday Integration Practice Manager – Student & Platform

Key Responsibilities

• Lead and manage an integration practice of approximately 20 integrations and reporting consultants, including onshore and offshore resources.
• Own delivery quality, utilization, capacity planning, and continuous improvement for Student and Platform integrations.
• Consultants.
• Oversee architecture, design, build, test, and deployment of complex Workday integrations, ensuring best practices and scalability.
• Design creative, fit-for-purpose integration solutions that address customer challenges while aligning to Workday standards.
• Build and maintain reusable assets/accelerators and best practice‑ guides for Student & Platform integrations, while aligning to Workday standards and ensuring consistency across programs.

People Management & Coaching

• Coach, mentor, and develop team members through regular feedback, career planning, and skills development.
• Provide hands-on mentorship and guidance to Solution Managers to develop their leadership skills.
• Foster a collaborative, inclusive culture focused on accountability, growth, and delivery excellence.
• Recruit, onboard, and retain top integration talent.
• Manage team performance, resourcing and succession planning.

Sales & Pre-Sales Support

• Serve as a subject-matter expert during sales pursuits, including delivering oral presentations, solution walk-throughs, and executive-level discussions.
• Partner with Sales to shape integration strategy, estimates, staffing models, and statements of work.
• Contribute to win strategies by articulating value, differentiation, and risk mitigation.

Offshore & Global Delivery Model

• Effectively manage and scale an offshore delivery model, optimizing cost, quality, and velocity.
• Establish an operational model with clear governance, communication rhythms, and quality controls across geographies.

Customer Engagement

• Capable of acting as a Technical Manager, specializing in integration, conversion, reporting, and security for medium to large enterprise projects.
• Demonstrate professionalism and empathy with customer challenges, act as a trusted advisor to client stakeholders.
• Ensure proactive communication, issue resolution, and stakeholder satisfaction throughout engagements.

Strategy & Enablement

• Champion company directions and initiatives, translating strategy into practice execution.
• Develop reusable assets, standards, accelerators, and training for Student and Platform integrations.
• Stay current with Workday releases and roadmap; guide the practice on adoption and impacts.