Workday Configuration Analyst

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together we build better infrastructure, homes, and businesses by making complex projects simple, successful, and sustainable. We proactively solve problems, adapt, and grow to serve our customers, communities, and each other. As a Fortune 500 company, Ferguson provides best-in-class products, service, and capabilities across Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is a community of proud associates united by a shared purpose of building something meaningful.

About the role

The Workday Configuration Analyst is responsible for the configuration, enhancement, optimization, and governance of Workday and related HR technology solutions. This role serves as a technical consultant to HR business partners and stakeholders, translating complex business requirements into scalable system configurations and processes. It also supports the day-to-day operation, maintenance, and enhancement of HR systems to deliver a positive user experience. This position is best suited for candidates with direct Workday configuration experience; those whose experience is primarily limited to end-user support, ticket management, reporting, or HR operations administration may not meet the required technical expertise. The role includes responsibility for Workday Payroll configuration for Canada.

This position reports to the Director of HR Technology and is approved for remote work in the United States or at Ferguson’s corporate offices in Newport News, VA. East coast working hours (8 a.m.–5 p.m.) apply.

Responsibilities

• Design, configure, and maintain Workday business processes, condition rules, calculated fields, security, notifications, and related tenant configurations to support evolving business needs.
• Serve as a subject matter expert and provide consultation to stakeholders regarding Workday functionality, configuration decisions, and process design.
• Lead configuration, testing, validation, and deployment activities for Workday enhancements, releases, and module implementations.
• Resolve complex issues escalated from the Support Team.
• Create and maintain standard and ad hoc HR reports and dashboards to support business needs.
• Perform data audits to ensure HR data integrity and compliance with policies and regulations.
• Document system processes, workflows, and user procedures.
• Partner with HR and IT teams to gather requirements for system updates or process improvements.

Requirements

• Experience working with Workday in an analyst and/or configuration role as a full-time employee at a large organization that uses Workday.
• Hands-on Workday configuration experience in one or more functional areas including Absence, Time Tracking, and Payroll.
• Experience configuring and maintaining business processes, condition rules, notifications, reports, calculated fields, and security.
• Experience gathering business requirements and translating them into system solutions.
• Experience supporting large-scale Workday environments with multiple stakeholder groups.
• Demonstrated ability to handle multiple concurrent projects, enhancements, and production support activities.
• Ability to work with external vendors or consultants to resolve technical issues or support projects.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to handle various tasks and meet deadlines in a dynamic environment.
• Strong verbal and written communication skills; able to explain technical information clearly to non-technical users.
• Proficiency with Excel and reporting tools for data analysis.
• Collaborative and customer-focused approach to working with HR teams, IT, and vendors.
• Experience supporting a large, distributed, or multi-state organization (preferred).
• Bachelor’s degree strongly preferred or equivalent experience.

Benefits

Ferguson offers a holistic benefits plan supporting mental, physical, and financial well-being. In addition to health, dental, vision, paid time off, life insurance, and a 401(k) with company match, associates enjoy:

• Mental health coverage.
• Gender-affirming and family-building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.

Pay

Actual pay rate may vary depending on location and candidate qualifications. The estimated pay range for this position is:

• Monthly: $5,608.34 – $8,975.00 (salaried roles).
• Hourly: ranges displayed for non-salaried roles (not specified here).

This role is eligible for a bonus or incentive plan. Starting wage may be higher in certain locations based on local or state wage requirements.