Work Ready Internship & Job Development Coordinator

About the Role

Work Ready is a dynamic, mission-driven workforce development program transforming the career trajectories of TANF-eligible individuals through job training, paid internships, and intensive case management. We empower participants to build confidence, gain in-demand skills, and secure long-term, stable employment with benefits. As the Internship & Employment Placement Coordinator, you will be the connector who brings this mission to life—building strong employer partnerships, opening doors to meaningful career pathways, and guiding clients as they move from job-ready to job-secure. This role blends community engagement, coaching, and strategic relationship-building to create life-changing opportunities for individuals.

Responsibilities

• Develop and build relationships with businesses to determine their workforce needs and promote internship and employment opportunities for clients.
• Place calls, send emails, and perform outreach visits to employers to promote the internship and job placement program.
• Develop a thorough understanding of local workforce trends, needs, emerging and growing industries within the service area of the program through connections with local economic development organizations, Chambers of Commerce, regional industry groups, and others.
• Work in conjunction with the program staff to assist clients in the development of a Career Plan for the career pathway chosen.
• Assist the Program Director and Employment Specialists with internship development, internship placement, job development, and job placement activities.
• Interact with local businesses to identify appropriate sites for job shadowing, internships, and job placements for Work Ready clients, and assist in securing appropriate sites.
• Provide services, assessments, counseling, and job prep guidance along with case managers and relevant staff to clients, including barrier removal (connections to public benefits, interview/workforce attire, transportation such as bus tickets or car repair, basic skills improvement like digital literacy).
• Facilitate training, workshops, presentations, and meetings for clients or partners (resume development, practice interviewing/mock interviews, networking).
• Assess client’s work readiness, make job referrals and placements, and provide follow-up to help ensure job retention and continued engagement in support service programs.
• Carry and maintain a caseload of 20-25 participants, providing guidance and resource linkage while maintaining appropriate case notes, conducting necessary assessments, and entering data into the system to track program progress and outcomes.
• Other duties as assigned.

Requirements

• Bachelor's degree in Marketing, Public Relations, Business Administration, Career Counseling, Workforce Development, or a related field.
• Previous experience with community outreach or job development is desired.
• Ability to establish and maintain good working relations with local and regional businesses, Chambers of Commerce, Community Agencies & Partners, and underserved populations.
• Enthusiastic with excellent customer service, interpersonal, and communication skills, patience, and diplomacy.
• Ability to collaborate with a diverse workforce.
• Multi-tasker with the ability to prioritize job duties with minimal supervision.
• Strong organizational skills with the ability to maintain case management notes and data entry requirements.
• Prior training and experience in ACES/Trauma-Informed Care desired.
• Previous experience working with individuals with barriers to employment desired.

Core Values & Ethical Conduct

• Consistently model core values of Accountability, Community Impact, Compassion, Trustworthiness, and Teamwork.
• Interact with staff, clients, management, community partners, and funders in a respectful and professional manner.
• Create and embrace new ideas and utilize creative problem-solving to improve services and delivery methods.
• Work cooperatively with staff, clients, management, funders, and community partners.
• Be wise, accountable, and careful with the use of resources and time.
• Conduct oneself with honesty, reliability, and fairness, adhering to our code of ethics.

Benefits

• Competitive benefits package including health, vision, and dental coverage, HSA, Dependent Care FSA, group life insurance, Teladoc (telemedicine), EAP mental health resources, and short & long-term disability options.
• Up to 4% matching 401(k) employer contribution, plus a 3% base contribution.
• Generous paid time off to support work-life balance.
• Employee discounts on paid services.

Our culture is important and is included in our strategic plan with goals to create a culture of belonging where everyone has what they need to succeed and thrive, and to invest in developing the next generation of leaders.