Work from Home Inbound Customer Service (North Carolina)
Colony Brands, Inc. · Home, KS · 6 mo ago
Customer ServicePart-time
About the role
Provides inbound customer service support to customers located in North Carolina. Works remotely.
Responsibilities
- Handle customer inquiries via phone and email
- Resolve customer issues and provide solutions
- Follow up with customers to ensure satisfaction
- Adhere to company policies and procedures
Requirements
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently and manage time effectively
- Basic computer skills including email and internet usage
Qualifications
- Experience in customer service preferred
- Strong problem-solving skills
- Customer service certification a plus
Skills
- Excellent verbal and written communication skills
- Ability to remain calm under pressure
- Proficient in Microsoft Office Suite
Benefits
- Flexible work schedule
- Remote work option
- Professional development opportunities
Pay
- $18.00 per hour
Schedule
- Variable hours to accommodate customer availability