Work Director II

About the role

As our Work Director II, you will direct non-exempt staff with daily tasks and work independently on moderately complex issues and projects. You will provide feedback along the way to make sure that individual and department performance standards and quality standards are met.

Responsibilities

• Supporting company with building strong customer relationships along with strong risk mitigating in a compliance-driven culture
• Being accountable for execution of all applicable risk programs which includes effectively following and adhering to applicable organization policies and procedures
• Appropriately fulfilling risk and compliance obligations while providing timely and effective escalation and remediation of issues
• Placing emphasis on proactive monitoring, governance, risk identification and escalation and making sound risk decisions within the business unit's compliance program requirements
• Performing daily operational tasks such as: delegating out daily workflow, researching inquiries, cross training and performing QCS
• Serving as a mentor for junior relationship specialists

Requirements

• Minimum of 2 years of operations experience demonstrated through work and/or in lieu of military experience
• Demonstrated leadership experience including training and providing performance feedback to staff/managers
• Effective organizational, multi-tasking, and prioritizing skills and the ability to coordinate multiple tasks and distribute complex work
• Strong attention to detail, self-motivation, and ability to multi-task in a deadline-driven environment
• Strong verbal, written, and interpersonal communication skills
• Experience with embTRUST and mortgage review

Qualifications

We are looking for a process-driven individual who can guide us in delivering accurate and timely transactions to Corporate Trust accounts. You should have superior written and verbal communication skills that can be shared with all levels of professionals, executives, and co-workers.

Skills

• Superior written and verbal communication skills

Benefits

This role offers a range of benefits including:

• Paid parental leave
• Flexible working
• A caring and inclusive culture
• Health and wellbeing rewards that can be tailored to support you and your family, including paid time off, observed holidays, medical, dental and vision plans
• Invest in your future with 401k matching, setting aside salary to purchase shares in our company and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter

Pay

The base pay range for this role is $48,006.40 - $72,009.60. This base pay range is specific to Minneapolis, MN and may not be applicable to other locations.

Schedule

Working hours: 10am-6pm CST

Location

Minneapolis, MN (On-Site) Or St. Paul