Work Comp Claims Adjuster - Comp Experience Required

About the role

This is a hybrid role offering a mix of on-site work at our downtown Des Moines campus and remote work. At least one year of Work Comp claims adjuster experience is required; 3+ years experience is preferred. This claims adjuster position works 100% on work comp claims.

Responsibilities

• Carry out the Company's organizational values and operate in accordance with applicable laws, regulations, and Company policies.
• Investigate workers' compensation claims.
• Interview or correspond with all parties.
• Determine if additional services are needed to bring the claim to resolution and provide appropriate referrals: environmental services, independent adjuster, nurse case manager, and legal counsel.
• Oversee the action of the third party administrator to ensure compliance with Ruan's claim handling instructions.
• Recommend acceptance or denial of claim within authority.
• Oversee negotiations with claimant or injured worker for potential claim settlement within authority.
• If claim is contested, collaborate with internal and external legal counsel to defend Ruan's position. Produce documentation to support Ruan's position. May require participation in legal proceedings.
• Maintain file documentation and all required reports; including OSHA, DOT, and post-accident drug and alcohol testing.
• Monitor for appropriate claim reserves. Make recommendations for adjustments as necessary.
• Protect and pursue subrogation when appropriate.
• Perform other job-related duties and special projects as required.

Schedule

Monday - Friday, 8:00 AM - 5:00 PM.