Work and Family Life Coordinator

About the role

This position is assigned to Commander Navy Installation Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911). The incumbent serves as the Work and Family Life Coordinator and plans, manages, coordinates, implements, and evaluates training, education, and outreach for Work & Family Life (WFL) Programs for Naval Air Station Joint Base Fort Worth.

Responsibilities

• Provide individual and group WFL education, training, information, and referrals to commands, military leadership, service members, military families, Ombudsmen, and Family Readiness Groups.
• Work independently or with other FFSC staff and stakeholders to provide services.
• Employ the no-wrong door approach to interview and assess the customer's needs and concerns.
• Regularly review all new and existing WFL programs and recommend changes to supervisor.
• Conduct personal and family life readiness education and training to address community challenges.
• Assist leaders with developing individualized training plans for specific commands/units based on community needs assessments.
• Collaborate with stakeholders and FFSC colleagues on training needs and plan, schedule, and execute training/educational services.
• Maximize various forms of service delivery, including virtual services and in-person classes and consultations.
• Collaborate with military and community-based QOL strategic partners on executing multidepartmental installation QOL primary prevention events and activities.
• Plan, manage, and evaluate WFL programs in accordance with CNIC FFSP certification standards.
• Maintain and update program and administrative reference materials, project files, policies, procedures, records, and written instructions.
• Analyze new legislation to determine impact on program operations and management.
• Evaluate the impact of changes to laws, regulations, policies, standards, or procedures on WFL programs.
• Comply with DOD, DON, Federal policies, CNIC, and local directives.
• Compile and evaluate program data/information and develop comprehensive reports on program effectiveness.
• Collect and consolidate data from diverse sources to write reports and other presentation mediums.
• Monitor various databases and take action to respond to reports regarding program planning and strategies.
• Develop and review SOPs and service delivery processes to ensure adherence to laws, policies, certification standards, confidentiality standards, and quality assurance.
• Participate in strategic planning, plan for short- and long-term projects, and identify resources required to respond to DON and DOD trends.
• Utilize and conduct self-assessments and community assessments to identify trends, organizational needs, and necessary program and process improvements.
• Research, write articles, prepare, and deliver briefings on programs and services.
• Establish, maintain, and update resource and promotional materials.
• Perform other duties as assigned.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check.
• Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
• Valid, state-issued driver’s license is required.
• This position requires incumbents to obtain and maintain an official passport.

Qualifications

A qualified candidate possesses the following: 2 years specialized experience in planning, managing, coordinating, and implementing outreach for personal and family life readiness or quality of life Programs OR Masters or equivalent graduate degree/ 2 full years of progressively higher-level education leading to such a degree/ LL. B or J.D., if related.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.