Wonder Guide – Westport, CT

Job Responsibilities

• Lead classes and programming… with enthusiasm and a flair for the theatrical
• Bring joy and wonder to children… each time they come to The Wonder via unique programming and daily play
• Welcome guests to the space… with a creative flair that lets them know they’re in for an unforgettable time.
• Also learn how to use a reservation system
• Lead with hospitality… acknowledge, greet, and interact with guests throughout their visit
• Keep it clean… while monitoring structures and toys in the space to ensure proper placement, functionality, and safety.
• Routinely clean designated facility areas (dusting, sweeping, vacuuming, mopping, restroom maintenance etc).
• Monitor safe play at all times
• Collaborate with other team members… to keep the space clean and organized at all times to create and maintain a pleasant environment for guests.

Required Qualifications

• Strong customers service skills and welcoming demeanor required
• An interest in the family entertainment, hospitality, and/or experiential programming
• Ability to work a flexible schedule

Desired Qualifications

• Prior work experience as a caregiver or in the theater, retail, museum, schools/camps, family spaces
• Hidden talents that can be employed as part of the experience including singing, dancing, magic, comedy, conversationalist, impersonator or otherwise
• Enthusiastic about work and creating a transcendental guest experience
• Listen and communicate with compassion and positivity
• Demonstrate flexibility and a receptiveness to change
• Willing to work outside comfort zone to assist guests or fellow team members
• Maintain professional courtesy and behavior at all times
• A “People Person” – friendly, understanding, compassionate, positive