Women's Health Coordinator

About the role

Join Tampa Family Health Centers — Where Compassion Meets Coordination

Responsibilities

• Drive provider productivity through strategic scheduling and template management
• Ensure timely referrals, authorizations, and specialized appointments
• Reduce first-pass denials and improve financial performance
• Enhance the patient experience through proactive communication and engagement
• Lead and mentor Referral Specialists to meet quality and productivity standards
• Serve as a liaison between clinical teams, administration, and ancillary services

Requirements

• Create and adjust provider schedule templates aligned with productivity standards
• Maintain schedules to ensure appropriate and timely patient placement
• Manage referrals and secure authorizations for procedures and high-risk cases
• Supervise and train Women’s Health Referral Specialists
• Avoid delays in approving PTO, reviewing timecards, and maintaining team accountability
• Maintain up-to-date referral resource databases
• Support quality, financial, and performance metrics across the department
• Communicate clearly with patients and care teams to coordinate next steps

Qualifications

• High School Diploma (Associate’s Degree preferred)
• Minimum two (2) years of referral management and care coordination experience
• Minimum two (2) years of supervisory experience
• Strong knowledge of managed care referral processes and medical terminology
• Experience navigating Electronic Health Record (EHR) systems
• Exceptional multitasking ability in high-volume environments
• Strong written and verbal communication skills
• Advanced computer proficiency, including Windows-based applications

Skills

• Organized and analytical
• Patient-focused
• Confident managing complexity

Benefits

Tampa Family Health Centers (TFHC) offers a comprehensive benefits package designed to support employee health, wellness, financial stability, and long-term career growth. Benefits may include:

• Medical, dental, and vision insurance
• Life insurance and disability insurance
• Generous paid time off
• 7 paid company holidays
• 401(k) program with employer contribution after one year
• Employee Assistance Program
• Travel assistance resources
• Pet insurance options
• Student loan refinancing resources
• Public Service Loan Forgiveness opportunity for eligible employees with qualifying federal student loans

Pay

Tampa Family Health Centers (TFHC) offers competitive compensation and benefits.

Schedule

Tampa Family Health Centers (TFHC) offers flexible scheduling options.