Patient Care Coordinator - Women's Health

Position Responsibilities

• Maintains accurate and timely scheduling of appropriate appointments.
• Documents patient interactions and updates in the patient health database.
• Coordinates and communicates with patients, providers, and multi-disciplinary departments.
• Monitors insurance and billing issues, follows up on testing results, and handles pre-certifications and appeals.
• Coordinates the administrative flow of the patient experience.

Position Qualifications

• Two to four years of practice experience, preferably in a surgical environment.
• Excellent customer service and communication skills.
• Previous experience as an administrative patient navigator preferred.
• Experience with electronic patient health records, particularly Next-Gen.
• Experience with Microsoft Office Suite.
• Medical terminology experience required.
• High school graduate or equivalent, with an associate’s degree preferred.
• Current Medical Assistant certification preferred.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Health and dependent care flexible spending accounts.
• 403(b) (401(k) subject to collective bargaining agreement).
• Paid time off, paid sick leave, short-term disability, and optional long-term disability.
• Colleague and dependent life insurance and supplemental life and AD&D insurance.
• Tuition assistance.
• An employee assistance program offering free counseling sessions.