Women's Health Clinical Account Specialist - Indianapolis North

About the role

The Women’s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information on our Company's products, as well as education, and supporting clinical training programs. They do this to support customer needs, to help the provider or system meet the goals of their patients. The Clinical Account Specialist is a key member of our customer-facing team and is responsible for partnering with customers to address identified needs, educating stakeholders, and driving results that are consistent with the Company's mission and goals.

Responsibilities

• Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling and professional society recommendations.
• Serving as a product expert and conveying technical and clinical information in an accurate and clear manner to encourage proper product utilization while meeting the needs of customers.
• Understanding of the local managed care and reimbursement environment relevant to various customer segments and communicating proficiently regarding such matters.
• Building and maintaining strong customer partnerships.
• Providing our Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.
• Effectively managing complex account interdependencies to develop both short and long-term account plans in collaboration with the extended account team.
• Conducting routine product in-services with accounts to ensure proper education and utilization of product in accordance with labeling.
• Routinely monitoring and assessing business performance against objectives, including competitive activity and identification of market trends using company-provided tools.
• Developing and executing a territory and account level business plan in accordance with Company policies, standards, and ethics.
• Maintaining ongoing product and ecosystem knowledge and certification on the Company portfolio for which they are responsible.
• Completing administrative requirements on time and accurately.
• Embracing Organon’s culture: Be real, We all belong, Bring your fire, Own it, Rise together and Keep moving.

Requirements

The selected candidate must reside within the designated territory to effectively support business needs. Travel requirements will vary based on the candidate's location within the territory.

Qualifications

• BA/BS degree with at least two years of sales experience OR 6+ years of the following equivalent experience.
• Equivalent experience can be: professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience.
• Demonstrated excellence in current or previous professional roles.
• Excellent interpersonal and communication skills.
• Ability to analyze metrics to assess progress against objectives.
• Ability to work both independently and within a team environment.
• Flexibility, willingness, and desire to work in a dynamic, fast-paced environment.
• Strong organizational and time management skills.
• Valid driver's license.
• Willing and able to travel, as needed (varying % depending on territory).
• Willingness to complete credentialing requirements to ensure in-person access with accounts.

Skills

Previous sales, account management, consultative, or customer service experience.