Women's Health Account Manager

Responsibilities

• Manage accounts through ongoing business reviews of service, logistics and supplies to identify customer needs
• Drive sales growth in existing key accounts through targeting new sales opportunities and identifying and closing potential leakage opportunities
• Ensure customer retention by developing relationships with Women’s Health practitioners at multiple levels, including decision-makers and other key stakeholders
• Participate with regional sales leaders in developing business plans and effective value propositions to increase volume and profitability in assigned Women’s Health accounts
• Educate Women’s Health personnel on all processes and procedures including the test order process to ensure accurate and timely transactions
• Provide immediate support for less complex service issues; refer to appropriate resource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution
• Maintain knowledge of all connectivity products (i.e., Care 360, e-orders, e-prescribe) and new tests
• Safeguard compliance with company polices and government regulations

Qualifications

• Five (5) years of successful experience providing services to healthcare providers
• Three (3) years of sales experience
• Knowledge of Women’s Health, Healthcare Industry and general economics of business
• Ability to develop and sustain strong customer relationships, strong planning and organizational skills
• Excellent oral and written communication and presentation skills
• Solid PC skill including Microsoft Software
• Bachelor’s Degree in Business, Marketing or Life Sciences
• Valid driver’s license