Women's & Children's Shelter Supervisor

About the role

The Women's & Children's Shelter Supervisor at Rescue Mission of Roanoke Inc. is responsible for overseeing the daily operations of the shelter, ensuring the safety and well-being of residents. Reporting to the Shelter Manager, this position requires flexibility in scheduling and a deep commitment to serving those in need.

Responsibilities

• Minister to and love those in crisis, reflecting the love of Christ.
• Resolve conflicts and de-escalate volatile situations as necessary, and report concerns to appropriate personnel.
• Assist with training and support for volunteers and interns.
• Communicate effectively with residents, staff, and external partners.
• Maintain a professional demeanor while interacting with residents and visitors.
• Ensure compliance with the Rescue Mission’s Code of Ethics and policies.

Requirements

• Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.
• Willingness to adhere to The Rescue Mission of Roanoke’s Code of Ethics.
• Experience working with individuals in crisis settings.
• Ability to work flexible hours, including weekends and evenings.
• Strong communication skills, both verbal and written.
• Basic computer skills, including prolonged computer use and exposure to computer screens.
• Physical stamina to move around and perform tasks, including occasional periods of standing, stooping, turning, twisting, pushing, and pulling.
• Knowledge of general cleaning chemicals and ability to handle them occasionally.

Qualifications

• Desire to minister to and love those who need help and Jesus Christ.
• Ability to handle stressful situations and provide emotional support.
• Experience in conflict resolution and de-escalation techniques.
• Strong organizational and time management skills.
• Passion for serving the homeless and underprivileged community.

Skills

• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making abilities.
• Effective time management and prioritization skills.
• Proficiency in Microsoft Office Suite.

Benefits

The Rescue Mission of Roanoke offers a competitive compensation package starting at $19.00 per hour, non-exempt. Additional benefits include paid time off, health insurance options, and opportunities for professional development.

Pay

Starting at $19.00 per hour, non-exempt.

Schedule

Part-time schedule: 7:30a - 4:30p Saturday & Sunday plus 1 weekday evening. Schedules vary depending on assigned shift and days.