Women's Casual Footwear Retail Manager

About the Role

As an employee-owner at Scheels, you’ll actively contribute to a culture that thrives on:

• Delivering a Personalized WOW Customer Experience – every customer interaction is an opportunity to exceed expectations, making every visit memorable, personalized, and impactful.
• Having a Team-First, Winning Mentality – succeeding together by supporting one another, celebrating team wins, and driving performance through collaboration and unity.
• Learning and Adapting to Constant Change – embracing growth, innovation, and feedback, where change is a catalyst for improvement and excellence.
• Taking Pride in Our Work and Thinking Like Owners – every task matters, and we take full responsibility for results with accountability, care, and a drive to go above and beyond.
• Expecting Honesty and Integrity in All That We Do – trust is the foundation of our relationships, acting with transparency, fairness, and respect at all times.

Responsibilities

• Deliver exceptional customer service by engaging with customers, determining their needs, recommending products, and promoting the Scheels Visa Credit Card.
• Maintain expert-level knowledge in all selling areas and lead product knowledge training for other associates.
• Consistently meet or exceed personal sales goals while delivering a high-quality customer experience.
• Manage inventory by running and analyzing Internal Flash Reports.
• Maintain an organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
• Ensure products are accurately displayed with correct price tagging, sales stickers, and signage.
• Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
• Communicate professionally with associates, Scheels Campus, and vendors/sales representatives.
• Keep work areas clean, organized, and compliant with safety standards.
• Perform basic math operations, including calculations involving currency, measurements, and percentages.
• Work assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.

Requirements

• High school diploma or general education degree (GED).
• 1-3 months of related experience or training, or an equivalent combination of education and experience.
• Ability to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – exerting up to 100 pounds of force occasionally, and/or up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.
• Adherence to all safety procedures to minimize risk of injury.

Pay

$48,000 to $55,000 in a combination of base hourly pay and personal sales commission.

Benefits

• Employee Stock Ownership Plan (ESOP).
• 401(k) with Roth options.
• Associate discounts.
• Full health coverage, including medical, HSA, dental, and vision.
• Accident and hospital indemnity insurance.
• Employee Assistance Program (EAP).
• Paid time off, holiday pay, maternity leave, and bereavement leave (additional leave benefits may apply based on state of employment).