WMS Business Analyst

Key Responsibilities

• Provide functional and operational support for WMS applications across Distribution Centers.
• Act as the primary point of contact for business users, assisting with troubleshooting and issue resolution.
• Analyze warehouse processes and recommend improvements to enhance operational efficiency.
• Utilize SQL to investigate data issues, generate reports, and support business analysis.
• Collaborate with IT, operations, and cross-functional teams to resolve system and process-related issues.
• Gather and document business requirements and assist with system enhancements and testing.
• Support user acceptance testing (UAT), production deployments, and post-implementation activities.

Required Skills

• 10+ years of experience as a Business Analyst supporting Warehouse Management Systems (WMS).
• Strong understanding of warehouse and distribution center operations.
• Proficiency in SQL for data analysis, troubleshooting, and reporting.
• Experience translating business requirements into functional solutions.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively with both technical teams and non-technical business stakeholders.
• Experience with WMS platforms such as Blue Yonder/JDA, Manhattan, Oracle WMS, SAP EWM, or similar (preferred).