WMS Analyst

About the role

The WMS Analyst plays a crucial role in supporting efficient, reliable, and seamless operations by planning, executing, deploying, and maintaining Warehouse Management System (WMS) processes and configurations. They collaborate with cross-functional partners such as MGO, Electronic Pull Systems, and Production Pull Systems to ensure effective system performance and operational continuity. Working directly with GM Team Members, GSC Group Leaders, and Shift Leaders, they address business needs, resolve WMS-related issues, and identify opportunities for continuous improvement. They also provide training, coaching, and ongoing support to team members, enhancing system knowledge, operational effectiveness, and fostering a collaborative, inclusive, and high-performing work environment.

Responsibilities

• Evaluate current material processes compared to Business Operating Plan (BOP) and develop action items to resolve gaps
• Actively participate in detailed business requirements gathering and project milestone achievement
• Lead WMS training development and execution for end users
• Support operational Group Leaders, Team Leaders, and Team members in troubleshooting and root cause analysis
• Plan and support operational readiness activities for WMS deployment
• Be the WMS focal point for planning, configuration, and validation of User Acceptance Testing (UAT) and Key User Training (KUT)
• Ensure there are no interruptions to the assembly line or warehouse due to system issues post-go live
• Develop and lead Manual Operation Processes (MOP) at the shop floor
• Manage Key Performance Indicators (KPIs), metrics, and data reporting to leadership and central office (including enhancements aimed at productivity opportunities)
• Lead Configuration Improvement (CI) process for EPS/PPS/Sequencing/Kitting/build changes and adapt to changes impacting the production floor

Requirements

• Experience using data, reporting tools, and dashboards to improve operational performance, productivity, and waste elimination
• Experience with supply chain execution and warehouse management systems, including MGO, PPS, PPD, or similar platforms
• Experience managing multiple priorities and projects simultaneously while meeting timelines and business objectives
• Knowledge of manufacturing and assembly operations, work measurement, and standard work practices
• Strong understanding of supply chain and material flow processes, including logistics, receiving, internal material movement, kitting/sequencing, scrap management, and obsolescence control
• Advanced proficiency with Microsoft Office applications, particularly Excel, as well as Power BI, Access, and database management tools
• Strong analytical and problem-solving skills, with the ability to leverage data to identify root causes and implement effective solutions
• Demonstrated ability to plan, organize, and execute projects, including resource coordination, scheduling, and risk mitigation
• Strong communication and interpersonal skills, with the ability to build effective partnerships across all levels of the organization
• Ability to collaborate with internal and external stakeholders to understand business needs and drive continuous improvement
• Self-motivated, adaptable, and committed to continuous learning and professional development
• Ability to stay current with emerging technologies, industry trends, and AI-enabled tools that support data accuracy and process efficiency
• Willingness to travel locally for training and business support activities
• Ability to work in a manufacturing environment and spend extended periods standing or walking within plant operations as required

Qualifications

• Bachelor’s degree in Supply Chain Management or Engineering with 5 years of equivalent plant floor experience
• Prior experience with a warehouse management system is preferred
• Multi-plant and/or functional experience preferred
• Experience with GMS SLT implementation and execution
• Experience in a Materials Office environment

Skills

• Experience using data, reporting tools, and dashboards to improve operational performance, productivity, and waste elimination
• Experience with supply chain execution and warehouse management systems, including MGO, PPS, PPD, or similar platforms
• Experience managing multiple priorities and projects simultaneously while meeting timelines and business objectives
• Knowledge of manufacturing and assembly operations, work measurement, and standard work practices
• Strong understanding of supply chain and material flow processes, including logistics, receiving, internal material movement, kitting/sequencing, scrap management, and obsolescence control
• Advanced proficiency with Microsoft Office applications, particularly Excel, as well as Power BI, Access, and database management tools
• Strong analytical and problem-solving skills, with the ability to leverage data to identify root causes and implement effective solutions
• Demonstrated ability to plan, organize, and execute projects, including resource coordination, scheduling, and risk mitigation
• Strong communication and interpersonal skills, with the ability to build effective partnerships across all levels of the organization
• Ability to collaborate with internal and external stakeholders to understand business needs and drive continuous improvement
• Self-motivated, adaptable, and committed to continuous learning and professional development
• Ability to stay current with emerging technologies, industry trends, and AI-enabled tools that support data accuracy and process efficiency
• Willingness to travel locally for training and business support activities
• Ability to work in a manufacturing environment and spend extended periods standing or walking within plant operations as required

Benefits

General Motors offers competitive compensation packages, comprehensive health and wellness programs, retirement savings plans, and a range of other benefits designed to support the well-being of our employees and their families. For more details, please refer to the Benefits Overview section.