WMK - Site Manager

Your Role In Our Team

This role is to oversee and provide leadership to the daily operations of the automated warehouse with an emphasis on customer satisfaction, productivity, operational and cost efficiencies, machinery availability, overall labor climate with core WITRON values of health and safety.

Ideal Candidate Profile

• Dynamic and experienced leader with a strong background in manufacturing operations, especially in fast-paced and high-pressure environments.
• Strategic mindset, excellent problem-solving skills, and a hands-on approach to leadership.
• Thrives in complex settings, committed to continuous improvement, fosters a culture of safety, collaboration, and performance excellence.
• Builds and maintains strong customer relationships through proactive communication, operational transparency, and a commitment to delivering high-quality service, acts as a trusted partner and point of escalation for onsite support.

Qualifications

• University degree in Engineering, Business Administration, or a related field.
• Proven success in fast-paced, high-pressure leadership roles within manufacturing environments.
• Strong team-oriented leadership with a track record of delivering results.
• Skilled in managing multiple projects and competing priorities.
• Quick learner with the ability to adapt to new skills and tasks.
• Experienced in system implementation and leading by example.
• Prior experience in manufacturing startups.
• Excellent communication skills across all levels of the organization.

Skills/Experience Required

• 5–10 years of leadership experience in a manufacturing environment.
• Solid understanding of fundamental maintenance principles.
• Proficient in budgeting and financial management.
• Experience managing capital projects (an asset).
• Knowledge of quality systems and continuous improvement methodologies.
• Advanced organizational skills, including expertise in 5S practices.
• Leadership experience in both unionized and non-unionized settings.
• Familiarity with logistics and supply chain fundamentals.
• Industry experience in grocery or retail (an asset).
• Proven ability to build and lead high-performing teams.

Key Responsibilities

• Lead and oversee the production, maintenance, HR, and IT support teams, ensuring effective product management and inventory control, with health and safety as a core value.
• Define, communicate, and align the goals and objectives of both the service support and onsite teams.
• Provide strategic direction for the facility by identifying operational challenges and implementing proactive, data-driven solutions to enhance productivity and sustainability.
• Ensure full compliance with health, safety, and environmental regulations while fostering a strong safety culture aimed at achieving zero incidents.
• Lead risk assessments, incident investigations, and continuous improvement initiatives to proactively improve workplace safety.
• Act as a team builder, coach, and trainer, promoting a culture of collaboration and high performance.
• Communicate effectively across all levels of the organization and ensure consistent, transparent communication between departments.
• Maintain open and effective communication with key stakeholders at the head office.
• Serve as the primary liaison with the customer, ensuring their needs and expectations are met.
• Foster a collaborative and value-driven relationship with the customer to ensure mutual success.
• Recruit, train, manage, and guide team members to meet or exceed performance metrics and goals.
• Develop and implement employee engagement programs that promote teamwork and continuous improvement.
• Collaborate with stakeholders to establish budgets and operational targets.
• Identify opportunities to improve customer service and drive strategic growth.
• Ensure all employees receive proper training in work methods, company policies, and safety requirements.
• Implement and maintain processes and best practices through SOPs and documentation.
• Organize and coordinate team activities in compliance with company policies, laws, and regulations.