Wireless Zone Verizon Store Manager
About the role
As the Store Manager at Hot Spot Cell, you’ll run the day-to-day operations at our retail wireless store. This is a hands-on manager position where you will be managing store operations, coaching your team, and driving sales performance. If you enjoy developing people and creating a positive, energetic retail environment for customers and employees, this role may be great for you!
Store Location: 629 Franklin Ave Franklin Square NY11010
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Wireless Zone or Verizon Corporate.
Responsibilities
- Hire, train, coach, and retain top retail talent
- Resolve customer concerns professionally and efficiently
- Drive individual and team sales performance to meet or exceed monthly goals
- Provide ongoing feedback, performance coaching, and recognition
- Coach team members on consultative selling and product knowledge
Requirements
- 1–3+ years of retail management or leadership experience (wireless preferred)
- Proven ability to coach, motivate, and develop a sales team
- Strong sales mindset with experience hitting or exceeding goals
- Comfortable with performance metrics, reporting, and accountability
- Excellent communication and customer service skills
- Ability to work a flexible retail schedule, including weekends
Benefits
- Bonus based on performance
- Employee discounts
- Opportunity for advancement
- Paid time off
- Relocation bonus