Wireless Sales Representative- Riverhead

About the role

We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Responsibilities

• Engage customers and present telecommunications products and services proactively
• Sell mobile, internet, cable, TV, and related support services
• Identify customer needs and recommend the right products or service packages
• Upsell and cross-sell products to maximize sales opportunities
• Meet or exceed individual sales goals, commission goals, and store performance expectations
• Explain products, services, pricing, and promotions clearly to customers
• Provide a positive, professional, and solution-focused customer experience
• Build customer relationships and create long-term brand loyalty
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Collaborate with team members and contribute to a supportive, performance-driven culture
• Support nearby store locations within a 35-mile radius when needed

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons
• Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred
• High school diploma or GED
• Ability to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships
• Eligibility to work in the United States
• Reliable transportation and ability to travel within a 35-mile radius
• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Ability to stand for extended periods of time and lift up to 35 lbs

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay

Hourly Base Rate: $20/hour + unlimited commission

Schedule

Ability to work a flexible schedule, including evenings, weekends, and holidays