Wireless Sales Representative

What You’ll Do

• Aid customers with wireless activations, upgrades, and account services.
• Promote and sell devices, rate plans, and promotional offers (including “free phone” promotions).
• Sell accessories and bundle opportunities with every transaction.
• Meet and exceed individual sales KPIs and performance metrics.
• Educate customers on products, features, and services.
• Provide exceptional customer service and build long-term relationships.
• Maintain store appearance, merchandising, and inventory standards.
• Support team goals and contribute to a positive sales culture.

Key Performance Expectations

• Gross activations and upgrades.
• Accessory attachment and bundle sales.
• Feature and protection plan offerings.
• Revenue and KPI performance metrics.
• Customer experience and satisfaction.

Qualifications

• Previous retail or sales experience preferred (wireless experience is a plus but not required).
• Bilingual (Spanish/English).
• Strong communication and interpersonal skills.
• Self-motivated with a competitive, goal-driven mindset.
• Ability to multitask in a fast-paced environment.
• Reliable transportation and flexible availability (including weekends).
• Basic technology proficiency and willingness to learn new systems.

Compensation & Benefits

• Hourly pay + uncapped commission potential.
• Performance bonuses and incentives.
• Paid training.
• Growth opportunities into leadership and management roles.
• Employee discounts.

What We’re Looking For

• Loves sales and enjoys earning commission.
• Takes initiative and is results-driven.
• Bring positive energy to the team.
• Is coachable and eager to grow.
• Can confidently recommend accessories and add-ons to maximize customer value.

Physical Requirements

• Ability to stand for extended periods.
• Ability to travel between locations frequently.
• Ability to lift up to 25 lbs (inventory shipments).