Wireless Retail Associate Manager SOUTH ZANESVILLE | N Maysville Ave

About the role

Arch Telecom's Retail Associate Managers (RAMs) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecom's Core Values. Their role involves creating energy and excitement around our products and services, thriving in a fast-paced fun environment, and focusing on customer needs.

Responsibilities

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise.
• Absorb and assist the Retail Store Manager in all operational duties.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or equivalent.
• Be able to stand for long periods of time.
• Be able to lift objects weighing up to 25 lbs.
• Have reliable transportation.
• Work full-time (40 hours).

Qualifications

• Prior wireless sales experience is preferred but not required.

Skills

• Strong customer service skills.
• Effective communication skills, both verbally and written.
• Operational, financial, and performance management skills.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Bonus earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• Culture of care & excellence
• Health benefits for full-time employees

Pay

• Competitive hourly pay

Schedule

• Full-Time (40 hours)