Wireless Retail Associate Manager CAMBRIDGE | 1st Ave E

What You'll Do in Your Role

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side sell to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise.
• Aid the Retail Store Manager in daily operations and coaching.

The Ideal Candidate Will Bring

• Leadership qualities, including competitive drive and the confidence to succeed in a fast-paced sales environment.
• Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
• Effective operational, financial, and performance management skills.
• Outstanding communication skills, both with your team and customers.
• Prior wireless sales experience.

What's in It for You?

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Bonus earnings
• Automatic raises when reaching attainable milestones
• Discounted T-Mobile cell phone plan
• Exciting opportunities for career advancement
• A culture of care & excellence
• Health benefits for full-time employees

Must Haves

• Be at least 18 years of age
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs
• Reliable transportation
• Full Time (40 hours)