Wire Transfer Specialist (Full Time) - Richardson

Essential Functions And Basic Duties

• Affords responsibility for the effective performance of all assigned clerical functions
• Timely and accurately processes outgoing domestic, international, or foreign currency wire transfer requests received from banking centers, cash management customers, or other departments
• Makes sure to monitor alerts to identify fraudulent or suspicious activity
• Processes incoming wires
• Processes foreign exchange requests received from banking centers
• Performs wire transfer callbacks
• Performs wire transfer end of day balancing
• Responds to wire department emails in a timely manner
• Performs filing and related recordkeeping duties
• Opens and disperses incoming mail
• Orders department supplies
• Establishes and maintains professional business relations with customers, other financial institutions, and merchants
• Solves requests, questions, and problems promptly
• Maintains the company’s professional reputation
• Establishes and maintains effective coordination and working relations with bank personnel and with management
• Supports banking centers and other departments by resolving problems and answering questions related to wire transfers
• Attends and participates in meetings and training as required

Qualifications

• One to two years of office experience
• High school graduate or equivalent with emphasis on accounting and financial business courses
• General understanding of Federal Reserve procedures and reserve requirements
• Familiarity with required computer applications
• Strong interpersonal and public relations skills
• Well organized and attentive to detail
• Excellent typing skills and able to operate related computer applications
• Willingness to assist and support others
• Able to operate computer, calculator, telephone, and other basic business machines
• Finger dexterity
• Average hearing
• Repetitive motions
• Average visual abilities
• Physical strength: sedentary work; sitting most of the time
• Reasoning ability: ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables
• Mental activities: ability to use passive vocabulary of 5,000-6,000 words; read at a slow rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation
• Mathematics ability: ability to perform very basic math skills including adding, subtracting, multiplying, and dividing two-digit numbers; the four basic arithmetic operations with money; and operations with units such as inch, foot, yard; ounce, and pound (or their metric counterparts)
• Language ability: ability to write complex sentences, using proper punctuation, and using adjectives and adverbs; ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary