WIOA Career Advisor

About the role

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career Team is looking to hire a WIOA Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to participants in the Adult or Dislocated Worker Program. This Career Advisor plays a key role in our participants’ success as they seek employment, training, and education.

Responsibilities

• Provide information and case management services to community members interested in WIOA services
• Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods
• Serve as a liaison between workforce development programs and community partners and resources
• Enter data into Work In Texas and process clients through any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Stay on top of labor market trends and best practices in career and training paths
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation
• Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports within the data management system

Requirements

• Bachelor’s degree or higher or an equivalent combination of education and experience
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
• Exceptional time management skills to meet deadlines and work under pressure
• A Valid Driver’s License

Skills

• Bilingual or Multilingual
• Strong multitasking abilities and proactive approach to tasks
• Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Pay

$45,000 - $55,000/yr

Schedule

Full-Time, Non-Exempt Employee