Windy Gap - Administrative Manager III

About the role

The Administrative Manager oversees the Administrative Department at Young Life’s Windy Gap camp, managing staff development, equipment, financial and statistical reporting, and seasonal administrative operations. The role supports the camp’s mission to create an environment where staff present the gospel of Jesus Christ, ensuring hospitality, stewardship, talent development, and excellence in camp operations.

Responsibilities

• Spiritual Formation: provide opportunities for staff to grow in their relationship with Jesus, develop personal spiritual growth plans, foster ongoing spiritual development.
• Attentive Hospitality: equip servant leaders to anticipate guest needs, establish service posture, demonstrate and train customer service, administer reservation systems for Young Life and external groups, coordinate volunteers, hosts, medical volunteers, interns, summer staff, and work crew.
• Interpersonal Relationships: build relationships reflecting God’s character with guests, staff, vendors, neighbors; promote healthy community; maintain cross‑department communication; network with other administrative managers; support summer teams.
• Comprehensive Stewardship: manage finances, people, buildings, and equipment with integrity; develop stewardship systems; lead by example; coordinate camp accounting (accounts, reports, reconciliations, cash collection/deposits); maintain accurate financial reports; create and manage the Administrative department budget; evaluate systems annually; demonstrate proficiency with Office, Outlook, and other software; understand equipment maintenance and operation.
• Talent Development: identify and provide continuing education, leadership development, career‑pathing, and cross‑training; engage in Individual Development Plan process; foster staff participation; pursue mission leadership and personal growth; manage people by utilizing strengths and weaknesses; utilize good hiring and onboarding; establish training for volunteers, work crew, summer staff, and camp staff; perform yearly evaluations for supervisors.
• Embracing Excellence: lead staff to meet national standards and metrics; follow national admin policies; maintain office reception standards; participate in department trainings; maintain weekly statistics on camper usage, bed count, and meal count; report to Young Life Camping; coordinate logistical details for guest, volunteer, and assigned team arrival and departure.
• Training Expectations: participate in structured year‑long training with peer resource coach; attend annual departmental training; participate in periodic department‑wide video conferences; regularly engage in Young Life trainings and department opportunities.

Requirements

• Profess a belief in Jesus Christ as personal Savior and Lord.
• Subscribe to the Young Life Statement of Faith and all required policies.
• Be ready, willing, and able to fulfill ministry functions; refrain from conduct that detracts from biblical standards; abide by all Young Life policies and practices.

Qualifications

• BA/BS degree or equivalent life experience.
• Prior experience with Young Life as a staff person or volunteer.
• Spiritual maturity, including wisdom and discernment for difficult decision processes.
• 4‑6 years of administrative, project management, or similar experience.
• Experience training and leading teams.
• Self‑starter who takes initiative and teaches others to do the same.
• Ability to organize and prioritize tasks.
• Ability to find answers to questions.
• Fluency with Microsoft Office applications and ability to learn and use all Young Life internal systems.

Skills

• Coordinate reservations for Young Life and non‑Young Life groups; manage reservation contracts and policies.
• Administer summer volunteer coordination (adult guests/hosts, medical volunteers, interns, summer staff, work crew).
• Maintain staff personnel files, process onboarding, and track sick/vacation leave for salaried staff.
• Prepare financial accounts, reports, reconciliations, and cash collection/deposits.
• Create and manage the Administrative department budget.
• Develop and update department systems and processes annually.
• Demonstrate proficiency with Office, Outlook, and other software applications.
• Understand equipment maintenance and operation as needed for admin offices.

Pay

The anticipated salary range for this position is $49,999 to $62,578, based on relevant education, experience, and location (U.S. only).