Windows Systems Administrator

Job Description

The Windows Systems Administrator within the Environment Management Group is responsible for identifying, analyzing, monitoring, supporting, architecting, and engineering solutions. Areas of responsibility involve OS, middleware, applications, and databases for pre-production servers. Strong coding skills around automation is a MUST. Must have experience in using Bitbucket, Artifactory, GitLab and a ticketing process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deploy, smoke test, and validate new code releases.
• Backup and restore environments to previous version in case of rollback.
• Maintain and control access to test environments through concept of least privilege.
• Provide a weekly status report for current projects.
• Review and provide recommendations to improve environment performance.
• Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented.
• Provide technical assistance to other Systems Administrators as needed.
• Understand and document how entire environment and its dependencies is integrated.
• Spec and build new environments as needed.
• Monitor and maintain standard documentation for policies, procedures and practices.
• Apply effective communication and customer support to our QA and Dev teammates.

Qualifications

• Bachelor’s Degree in Information Technology related fields or equivalent work experience.
• Emphasis on Windows Server platforms, 2003, 2008, 2012, 2016, 2019 and 2022 SQL Clustering, PowerShell Automation, IIS configuration, AD, DNS, VLANS, Netscalers, etc.
• Minimum of 5 years of experience in Customer Service and Information Technology.
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively.
• Demonstrated ability to work well with cross-functional groups.
• Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals.
• Demonstrated ability to work in an evolving work environment with shifting time frames; self-starter with high degree of initiative, determination of sense of urgency, and follow through.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus; Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.