Windows Systems Administrator
Position Summary
Odyssey has an exciting new opportunity for a Window Systems Administrator supporting the Air National Guard (ANG) Remote Piloted Aircraft (RPA) Special Operations Center (SOC). This position is located in Houston, Texas.
Responsibilities
- Interfacing with fellow contractors and military/government clients, helping to shape their IT, networking, communication, and infrastructure.
- Provide direct, hands‑on network engineering expertise to design, install, and maintain RPA SOC network architectures.
- Troubleshoot and resolve highly technical core service outages and other complex IT system issues.
- Test and evaluate network systems to eliminate problems and improve client core enterprise services in support of Army users.
- Work effectively with stakeholders—including site leads, program managers, end users, and technical staff—to develop, test, implement, and sustain critical IT infrastructure security architectures and networked systems.
- Collaborate in a team‑oriented environment that combines technical network engineering talent with business consulting expertise to deliver high‑quality IT solutions.
- Support, when requested and coordinated with on‑site COTR and maintenance personnel, SA support tasks such as mission data backup and restore, database maintenance, user account creation and maintenance (with government oversight), data archiving, performance of data integrity checks, communication‑port configuration, security incident reporting, and field‑level TCTO instruction compliance, including software baseline upgrade support.
- Utilize patch management software (e.g., WSUS, SCCM, etc.).
- Design, develop, and recommend integrated security system solutions to protect proprietary and confidential data and systems.
- Provide technical engineering services for integrated security systems and solutions.
- Interface with the client in the strategic design process to translate security and business requirements into technical designs.
- Configure and validate secure complex systems and test security products and systems to detect security weaknesses.
- Perform system administration of RPA‑SOC databases and software.
- Analyze, troubleshoot, and maintain RPA‑SOC computer and network systems, including LAN/WAN communications, firewalls, Microsoft Windows operating systems, and networks at Top Secret/Sensitive Compartmented Information (TS/SCI), Secret, and Unclassified classification levels.
- Support design and installation of technology refreshes and installation/configuration of new RPA‑SOC sites as required.
- Adhere to Defense Intelligence Agency (DIA), Cyber Security, Tempest, Network Communications, and security guidelines and installation procedures.
- Perform infrastructure, hardware, and initial software configurations per customer‑provided installation procedures.
- Provide system administration support for servers, desktops, switches, routers, firewall switches, and software applications.
- Assist in troubleshooting hardware and software during installations and document actions taken for the customer.
- Support Site Acceptance Testing and document installation and acceptance processes.
- Provide completion reports to the customer during tech‑refresh modifications, documenting changes, issues, or concerns.
Qualifications
- U.S. citizenship.
- Security clearance: TS/SCI.
- Security+ CE certification or similar DoD 8570 IAT II certification.
- Desired certifications: Microsoft Fundamentals, CCNA, VMware VCTA.
- Approximately 5 + years of experience with enterprise software systems, including design, testing, development, and integration.
- Knowledge of industry best practices for designing, implementing, and maintaining software service availability throughout the system life cycle.
- Experience ensuring software applications comply with applicable Security Technical Implementation Guides (STIGs).
- Proficiency in Windows PC and Server administration.
- Experience managing user accounts, permissions, and access.
- Experience with imaging.
- Knowledge of backup and recovery for systems, databases, and virtual servers.
- Experience managing database servers and processes.
- Ability to identify technical applicability, remediate, and support mitigation of IAVA notices and support metric reporting.
- Experience in VMware virtualized environments.
- Research, interpret, and provide technical policy guidance pertinent to information and system security.
- Creative thinking and ideation to advance business performance.
- Deliver innovative, flexible, integrated solutions to meet changing customer business needs.
- Support and engage in programs, projects, practices, and strategy while complying with all policies and procedures.
- Follow industry and department trends to ensure services are consistent with or superior to best practices.
Company Overview
Odyssey is a world‑class technical, engineering, and integration company serving the warfighting ecosystem with airborne integration, ISR, C2, and warfighter readiness capabilities. Odyssey meets the military’s operational needs by integrating layered defense systems—from equipment, technology, and services to data, information, and business operations. The company streamlines defense acquisition and sustainment, engineering the technical battlefield with domain‑specific proficiency to ensure lethality. Odyssey is dedicated to excellent contract execution, peak organizational performance, and fostering a workplace built on employee care. The firm lives out its core values of commitment, ambition, and respect through OdysseyCares, a philanthropic group focused on donations, an employer‑match program, and volunteering events.