Windows Systems Administrator

Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. This is a 1-year contract with possible annual extensions for a hybrid role in Cambridge, MA.

Responsibilities

• Responsible for all functions related to server OS and hardware
• Provide (remote) first/second-line technical support to end-users, addressing hardware, software, and network-related issues
• Install, configure, and maintain computer systems, software, and peripherals
• Diagnose and resolve technical issues in a timely manner, escalating problems as needed
• Collaborate with other IT team members to implement and maintain IT policies and procedures
• Create and maintain documentation for IT processes, procedures, and configurations
• Stay up-to-date with the latest trends and technologies in IT support

Requirements

• Minimum 5 to 7+ years of experience supporting Windows servers
• Must have hardware, software, RAID configuration, and patching experience
• Proven experience in IT support or a related role in an enterprise environment
• Proficient in configuring and maintaining Windows operating systems, with additional knowledge of Linux/WSL
• MacOS knowledge as a plus
• Strong knowledge of computer systems, networks, and hardware
• Excellent remote troubleshooting and problem-solving skills
• Experience with IT security practices and protocols
• Ability to work independently and collaboratively in a regulated environment
• Excellent communication and interpersonal skills

Pay

The hourly rate for this position is between $37.50 and $50.00 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• AD&D insurance
• Disability plans
• Employee Assistance Program
• Paid holidays (up to 6 days annually)
• Paid time off (minimum of 10 days annually)
• Paid parental leave (minimum of 10 days annually)
• 401(k)
• FSA/HSA pre-tax benefits

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship. W2 employment only, no Corp-to-Corp.