Windows System Administrator 2

We are seeking a System Administrator to join our team on a Prime contract based out of Columbia, Maryland. In this role, you will support challenging, mission-critical projects that make a direct impact on the nation’s security and intelligence mission.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
• Manage IT system infrastructure and related processes.
• Support IT systems including day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc.
• Provide Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution.
• Escalate and communicate status to agency management and internal customers.
• Support dispatch systems and hardware problems, remaining involved in the resolution process.
• Configure and manage UNIX and Windows operating systems; install/load OS software, troubleshoot, maintain integrity, and configure network components.
• Implement operating system enhancements to improve reliability and performance.
• Manage daily activities of configuration and operation of IT systems.
• Assist users in accessing and using IT systems.
• Optimize system operations and resource utilization; perform system capacity analysis and planning.
• Provide in-depth troubleshooting for IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Requirements

• Ten (10) years’ experience as a System Administrator on programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in a technical discipline from an accredited college or university. In lieu of a degree, four (4) additional years of SA experience may be substituted (total of fourteen (14) years).
• Active TS/SCI clearance.
• DoD 8570 compliance with IAM Level I certification.

Pay

$160,000 - $180,000

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements.