Windows Server Engineer

About the role

This position is based on Epic’s campus in Madison, WI, and includes reimbursed relocation assistance for candidates moving to the area. As a member of the Windows Server Engineering team, you will design, deploy, and operate application delivery platforms that support internal staff, customers, and global training programs. You will work within the Application Delivery workgroup to build and maintain secure, scalable Windows‑based infrastructure that powers Epic training environments, hosted client systems, and critical testing platforms used worldwide. The role combines hands‑on infrastructure engineering with automation, security hardening, and cross‑team collaboration.

Responsibilities

• Design, deploy, and operate Windows Server‑based application delivery platforms.
• Maintain secure, scalable infrastructure for training environments, hosted client systems, and testing platforms.
• Implement automation and security hardening practices.
• Collaborate with cross‑functional teams to support an expanding set of services.
• Provide strong troubleshooting and customer service for internal and external users.

Qualifications

• Experience deploying and supporting Windows Server‑based application infrastructure.
• Experience with web application hosting (IIS) and remote application platforms (Citrix).
• Proficiency with scripting or programming; PowerShell experience is a plus.
• Exposure to CI/CD deployment processes.
• Strong troubleshooting skills and excellent customer service.
• Eligibility to work in the U.S. without visa sponsorship.
• COVID‑19 vaccination.

Benefits

• Financial relocation assistance (reimbursed).
• Comprehensive health benefits with global coverage.
• Merit‑based compensation, annual raises, bonuses, and stock grants.
• Four‑week sabbatical after five years of service.
• Restaurant‑quality meals on campus at a low cost.
• Access to a uniquely themed campus with flexible workspaces, including conference rooms and fireplace areas.