Windows Engineering Manager

About the role

We are recruiting for an experienced Windows Engineering Manager to lead enterprise Windows endpoint engineering, modernization, and operational support. This position will lead a distributed team of approximately 8–10 desktop engineers and technicians responsible for Windows endpoint management, device provisioning, operating system lifecycle management, endpoint security, automation, and end-user computing services.

Responsibilities

• Lead the engineering and operational support of enterprise Windows endpoints.
• Manage and develop a team of desktop engineers and technicians.
• Oversee Windows OS deployment, imaging, configuration, troubleshooting, patching, and lifecycle management.
• Provide leadership for Microsoft SCCM/MECM and Microsoft Intune environments.
• Drive endpoint modernization initiatives, including Intune, Autopilot, Windows 365, and zero-touch provisioning.
• Lead major Windows OS migrations and endpoint lifecycle initiatives.
• Improve endpoint operations through automation using PowerShell, Python, or similar scripting tools.
• Support virtual desktop technologies such as Citrix, VMware Horizon, or Azure Virtual Desktop.
• Partner with Infrastructure, Information Security, Network, and Operations teams to maintain secure and reliable endpoint services.
• Lead testing strategies, pilot programs, proofs of concept, and technical vendor evaluations.
• Monitor endpoint performance, security, compliance, service quality, and operational stability.
• Identify opportunities to improve automation, scalability, reliability, and end-user experience.

Requirements

• 6+ years of IT engineering experience.
• 5+ years of enterprise desktop or end-user computing experience, including leadership responsibilities.
• Deep hands-on Windows experience in a large enterprise environment, including: OS deployment and imaging, troubleshooting, patching, configuration, lifecycle management.
• Expert-level experience with Microsoft SCCM/MECM and Microsoft Intune.